Title: Preview missing from new layout
Last modified: January 24, 2024

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# Preview missing from new layout

 *  [millstek](https://wordpress.org/support/users/millstek/)
 * (@millstek)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/preview-missing-from-new-layout/)
 * when the automations were under emails, there was an option for preview, that
   gave me an ugly but functional link i could email eg:
 * [https://millstek.com/?mailpoet_router&endpoint=view_in_browser&action=view&data=WzEwLCI0YzgzNjYyMGRjODIiLDAsMCwwLDFd](https://millstek.com/?mailpoet_router&endpoint=view_in_browser&action=view&data=WzEwLCI0YzgzNjYyMGRjODIiLDAsMCwwLDFd)
 * I sometimes use this link to give my customers a latest price update.
 * But since the changes the preview opens as a pop-up and i cannot link to it, 
   can we reinstate the preview page links?

Viewing 10 replies - 1 through 10 (of 10 total)

 *  [Thomas Vu](https://wordpress.org/support/users/thomasvu/)
 * (@thomasvu)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/preview-missing-from-new-layout/#post-17387852)
 * Hey there!
 * If you’re trying to send your customers a preview of an email, you can still 
   do this by opening the preview page popup and then choosing to open the preview“
   in a new tab.” Screenshot below for reference.
 * [https://d.pr/i/HJsXE0](https://d.pr/i/HJsXE0)
 * Once you’ve opened up the preview in a new tab, you should be able to copy that
   link from your browser and then share it manually with the customers as you are
   mentioning.
 * I hope this helps, but let us know if you’re still having issues! 🙂
 *  Thread Starter [millstek](https://wordpress.org/support/users/millstek/)
 * (@millstek)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/preview-missing-from-new-layout/#post-17388283)
 * thanks, that does work but does involve deactivating, and reactivating and so
   is about 8 clicks, when it used to be one.
 *  [Thomas Vu](https://wordpress.org/support/users/thomasvu/)
 * (@thomasvu)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/preview-missing-from-new-layout/#post-17391454)
 * Hey again,
 * Thanks for sharing that feedback with us!
 * If the emails are displayed on the **MailPoet > Emails** page, you should be 
   able to right-click on the **Preview** link and press the **Copy Link Address**
   button, the working preview link that you can send to your customers will be 
   copied to your clipboard – which should take just a couple of clicks.
 * See this screenshot: [https://d.pr/i/4pHr1B](https://d.pr/i/4pHr1B)
 * If the process described above doesn’t work for your specific use case, can you
   let us know exactly what procedure you’re going through? Any screenshots you 
   could share would also be super useful!
 * I hope this helps! 🙂
 *  Thread Starter [millstek](https://wordpress.org/support/users/millstek/)
 * (@millstek)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/preview-missing-from-new-layout/#post-17391789)
 * i dont have that screen. In emails it now tells me all my emails are now in automations.
   They used to be in emails, but no longer. I am unsure how to add a screenshot.
 *  [Thomas Vu](https://wordpress.org/support/users/thomasvu/)
 * (@thomasvu)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/preview-missing-from-new-layout/#post-17391924)
 * Ah, I should have provided you with some instructions for sending us a screenshot–
   my apologies!
 * You can use a service like [snipboard.io](https://snipboard.io/) to easily upload
   a screenshot and then share it with us. They have instructions for how to create
   the screenshot on their site, and once it’s uploaded you can just send us the
   URL to the screenshot that [snipboard.io](https://snipboard.io/) will generate
   for you.
 * Please also make sure to redact any personally identifying information in these
   screenshots if there are any!
 *  Thread Starter [millstek](https://wordpress.org/support/users/millstek/)
 * (@millstek)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/preview-missing-from-new-layout/#post-17399347)
 * [https://snipboard.io/GuzpHL.jpg](https://snipboard.io/GuzpHL.jpg)
 * [https://snipboard.io/GuzpHL.jpg](https://snipboard.io/GuzpHL.jpg)
 *  Thread Starter [millstek](https://wordpress.org/support/users/millstek/)
 * (@millstek)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/preview-missing-from-new-layout/#post-17399354)
 * I don’t have any of my emails in the emails section it says they are all moved
   to automations. in automations there are no preview options.
 *  Plugin Support [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/)
 * (@geraltrivia)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/preview-missing-from-new-layout/#post-17426494)
 * Hello there [@millstek](https://wordpress.org/support/users/millstek/),
 * Thank you for getting back to us. We are sorry it’s taken a long time to respond
   to your email request.
 * You can preview and send the emails created in automations without deactivating
   the automation. Here’s a video recording on how you could do this: [https://d.pr/v/XlFKIZ](https://d.pr/v/XlFKIZ)
 * I hope this helps.
 * Of course, feel free to reach out to us if you need any more help or have other
   questions and we’d be happy to help.
 *  Thread Starter [millstek](https://wordpress.org/support/users/millstek/)
 * (@millstek)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/preview-missing-from-new-layout/#post-17427154)
 * I don’t have that screen shown at the beginning, with “wait for 7 days”, and “
   send email” how do I get to that screen?
 * I just have [https://snipboard.io/GuzpHL.jpg](https://snipboard.io/GuzpHL.jpg)
 *  Plugin Support [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/)
 * (@geraltrivia)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/preview-missing-from-new-layout/#post-17450127)
 * Hello again [@millstek](https://wordpress.org/support/users/millstek/),
 * Thank you for getting back to us.
 * You can get to that screen by going to MailPoet > Automations and selecting the
   automation you want to view. Here’s a screenshot:
 * ![](https://cdn-std.droplr.net/files/acc_1219114/7a0kb2)
 * Link to screenshot: [https://d.pr/i/7a0kb2](https://d.pr/i/7a0kb2)
 * I hope this helps.
 * Of course, feel free to reach out to us if you need any more help or have other
   questions and we’d be happy to help.

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Preview missing from new layout’ is closed to new replies.

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 * 10 replies
 * 3 participants
 * Last reply from: [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/preview-missing-from-new-layout/#post-17450127)
 * Status: not resolved