Support » Plugin: Preview E-mails for WooCommerce » Preview > Emails – hit it’s limit?

  • Resolved klincon

    (@klincon)


    We’ve been running into issues with confirmation emails being sent to customers.

    We have been sending the receipts manually through preview emails.

    We have inputted 10 customer #’s and it seems to have reached a limit and it won’t allow us to enter anymore.

    Please help!

    • This topic was modified 2 years, 3 months ago by klincon.
    • This topic was modified 2 years, 3 months ago by klincon.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author digamberpradhan

    (@digamberpradhan)

    Hello Klincon,
    I really didn’t intend preview e-mails to manually send orders. Although i’m glad it’s helping you.

    Secondly which version of the plugin are you running their should be an option to manually search for order numbers.

    If that doesn’t work and you want to see the full list of orders you will need to change the plugin file to do it. Which i don’t recommend since it will be overwritten in a new version update. But if you want to you can.

    Goto classes/class-woocommerce-preview-emails.php and on line number 40 change posts_per_page from 10 to -1.

    Hello, thank you for getting back to me so quickly!

    So, we’ve been manually inputting the order numbers (which have been working great).. but we have inputted 10 and it will not allow us to search for any more. We keep getting an error:

    Fatal error: Call to a member function get_order_number() on null in /home/mnsfoundation/public_html/wp-content/themes/alone/woocommerce/emails/email-order-details.php on line 28

    Plugin Author digamberpradhan

    (@digamberpradhan)

    Hey Klincon,
    I’m guessing that is the reason your emails aren’t changing. It’s not a issue with my plugin perse, but the issue is with WooCommerce email template .
    If you recently updated WooCommerce then the email-order-details template that you are using isn’t working (it’s copied to your theme alone).

    That’s why emails aren’t being sent. Basically you need to look at email-order-details.php line 28 and debug the problem.

    If you don’t have experience with WooCommerce and coding you need to ask a developer to look at the problem for you.

    Plugin Author digamberpradhan

    (@digamberpradhan)

    Hey Klincon,
    i’m marking this as resolved. Hope everything has worked out for you

Viewing 4 replies - 1 through 4 (of 4 total)
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