Support » Plugin: Memphis Documents Library » Preview and download button doesn't work

Viewing 15 replies - 16 through 30 (of 60 total)
  • Plugin Author bhaldie

    (@bhaldie)

    Still working on this issue is not fixed for version 3.0.3

    & documents currently live will not be lost using this method?

    Plugin Author bhaldie

    (@bhaldie)

    This method should work, but can’t guarantee anything.

    All documents were lost using this method.

    Plugin Author bhaldie

    (@bhaldie)

    sorry to hear, I hope u made backups of your database.

    Plugin Author bhaldie

    (@bhaldie)

    Hello Cameron,

    I’ve found the issue for the preview and download button not working, once again it is a style conflict

    .dropdown-menu,
        .sub-menu
        {
            position: absolute;
            z-index: 999;
            left: -999em;
    
            margin: 0;
            padding: 0;
    
            list-style: none;
        }

    Removing those lines makes the menu work.

    It turns out, my files are not missing, but my categories are. What directory were the categories listed?

    Plugin Author bhaldie

    (@bhaldie)

    Do you mean your folders you created?

    Yes, they were removed when the plugin was uninstalled. I have all of my files, but I need to restructure the folders (exactly how they were before) for them to show.

    E.g… I had two folders titled “Instruction” and “Tournament”… Once I created these folders (after the reinstall of the previous version), the files showed and work fine. However, I cannot remember EXACTLY how I had the categories titled. I’m wondering if these would show for me in a particular directory from a previous backup.

    Plugin Author bhaldie

    (@bhaldie)

    The folder structure is located in the database under the wp_options table the mdocs-cats it maybe hard to read but that will tell you the structure

    I think I am having a similar problem with the drop down menus – if I have a list of files, it is cutting off the sub menu so that my users are unable to download the files. I am using this on an intranet, so I cannot unfortunately share my site with you, however there are screen dumps below.

    Showing incorrectly

    Showing correctly

    In your message to Cameron above, you mentioned amending a style sheet, which I am guessing could be my problem. Could you please advise which sheet I need to be looking at? Is it the Mdocs one, or my theme one, as I have checked both and I can’t see anything that looks like the code you have mentioned with Cameron above.

    Thanks

    Louise.

    Plugin Author bhaldie

    (@bhaldie)

    Unfortunately without being able to view your site it is hard to tell, that being said I will give you a list of files that may help you.

    mdocs-style.css
    style.css

    I’ve tried to remove the code from the 2 style files (albeit its nothing like the code you show above Bhaldie).

    I can’t seem to get it to work. Where are people editing? What files?

    I did this before ages ago on another site, but just got mind blank!

    Plugin Author bhaldie

    (@bhaldie)

    Can I have a look at your site, it would help to find the root cause.

Viewing 15 replies - 16 through 30 (of 60 total)
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