• Resolved mauwiks

    (@its7376)


    Hi. I enabled prevent wp-admin access for subscribers only in general settings but why as an administrator I still cannot access the dashboard? How do we fix this issue? thanks

    Please see https://bit.ly/3vfj9Bl

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi Mauamolat,

    Sorry to hear about this issue that you’re having.

    When you try access the WP-Admin, what happens? Does it try redirect you? Have you set your login page in the settings of WP Discussion Board?

    Thanks,
    Matt

    Thread Starter mauwiks

    (@its7376)

    Hi there,

    Thanks for your reply.

    When you try access the WP-Admin, what happens?
    > It just redirects me to the topics page. And I cannot go through the dashboard even if I am the Admin

    Does it try redirect you?
    > Yes.

    Have you set your login page in the settings of WP Discussion Board?
    > Yes, in homepage or topics page. But even if I goto the /wp-admin still redirects me

    Could you send me the URL of the discussion board? I will need to see the site to investigate further. This is very unusual.

    Thanks,
    Matt

    • This reply was modified 3 years, 11 months ago by MattGeri.

    Marking this as resolved as I have not seen a response. If you still require help, please do reach out.

    Thanks

    Thread Starter mauwiks

    (@its7376)

    Sorry, I haven’t noticed. Here’s the url https://community.mauwiks.com

    What I did was I installed another plugin to remove the dashboard for subscribers as the discussion board plugin don’t work for me and I had to disable the Two Factor plugin as when I use it, it redirects me to the original WP Login instead of the forum login page

    No worries.

    Are you still currently unable to access the admin? I’m struggling to replicate the issue. Is it only for admin users?

    I registered an account and could login as expected without getting redirected.

    Our plugin login form would only support 2 factor auth with some customization. We don’t support it by default.

    Thanks,
    Matt

    Thread Starter mauwiks

    (@its7376)

    Hi. I was able to get access to it already through disabling the options on the plugin because, in the plugin, it says to prevent access to wp-admin but only for subscribers but even if I am the admin, I can’t get access to it as well

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘prevent wp-admin access for subscribers only’ is closed to new replies.