Support » Plugin: WooCommerce » Prevent two concurrent subscriptions for the same client

Prevent two concurrent subscriptions for the same client

  • Resolved danielepais

    (@danielepais)


    1 week, 2 days ago

    We run a membership website that utilizes the Official WooCommerce subscriptions plugin for membership payments. We have a variable product for 1 month subscription or 1 year.

    We’ve run into the issue of members accidentally purchasing and activating both subscriptions (for the same product). Is there a way to prevent this?

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  • Plugin Support Shameem (woo-hc)

    (@shameemreza)

    4 days, 4 hours ago

    I understand that you are using the premium plugin WooCommerce Subscription here.

    If you have a valid license with us, can you please open a support request for us to investigate further about your issue?

    Meanwhile, I will be marking this thread as resolved since your concern would be best handled by our Happiness Engineers there.

    Thanks!

Viewing 1 replies (of 1 total)
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