Prevent multiple subscipritions

  • Resolved bryanmhenry

    (@bryanmhenry)


    3 years, 12 months ago

    I run a membership website that utilizes WooCommerce subscriptions for membership payments. I’ve run into the issue of memebers accidently activating multiple subscriptions (for the same product). How can I prevent this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Igor H

    (@ihereira)

    3 years, 12 months ago

    Hello,

    I am assuming you are referring to the WooCommerce subscriptions plugin i.e. https://woocommerce.com/products/woocommerce-subscriptions/

    To check better, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. 

    Let us know, thank you.

    • This reply was modified 3 years, 12 months ago by Igor H.
    Igor H

    (@ihereira)

    3 years, 11 months ago

    We haven’t heard back from you in a while, (I think that at this point you have been able to find a solution) so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Best.

Viewing 2 replies - 1 through 2 (of 2 total)

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