Title: Prevent Direct Access Plugin File Name Problem
Last modified: July 25, 2020

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# Prevent Direct Access Plugin File Name Problem

 *  Resolved [Robert](https://wordpress.org/support/users/rsterry48/)
 * (@rsterry48)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/prevent-direct-access-plugin-file-name-problem/)
 * Any file names with ‘&’ in them work fine outside of the PDA protected folder
   but do not work from inside it. Have raised a ticket with PDA Support but haven’t
   heard back.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fprevent-direct-access-plugin-file-name-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [WP Folio Team](https://wordpress.org/support/users/buildwps/)
 * (@buildwps)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/prevent-direct-access-plugin-file-name-problem/#post-13168313)
 * Hi [@rsterry48](https://wordpress.org/support/users/rsterry48/),
 * Are you Robert?
 * Our team has already replied to your support ticket. In fact, we attempted to
   send you multiple emails, which all bounced back.
 * Can you please double check with your hosting server?
 * Final-Recipient: rfc822; [webWEHIDEIT@one-name.org](https://wordpress.org/support/topic/prevent-direct-access-plugin-file-name-problem/webWEHIDEIT@one-name.org?output_format=md)
   
   Original-Recipient: rfc822;webWEHIDEIT@one-name.org Action: failed Status: 5.0.0
   Remote-MTA: dns; mx1.krystal.co.uk Diagnostic-Code: smtp; 550 Message contained
   spam content
 *  Thread Starter [Robert](https://wordpress.org/support/users/rsterry48/)
 * (@rsterry48)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/prevent-direct-access-plugin-file-name-problem/#post-13170312)
 * Yes. I’m the same Robert and the one who sent the message. Thank you for explaining
   the problem.
 * Thanks for getting back. I don’t know why the email bounced. Did you send it 
   to
      [webmaster@one-name.org](https://wordpress.org/support/topic/prevent-direct-access-plugin-file-name-problem/webmaster@one-name.org?output_format=md)?
   If that email is a problem, my personal email is [robert.sterry24@gmail.com](https://wordpress.org/support/topic/prevent-direct-access-plugin-file-name-problem/robert.sterry24@gmail.com?output_format=md)
 * I’ll now transfer this ticket now back to you.
 * Robert
 *  Plugin Author [WP Folio Team](https://wordpress.org/support/users/buildwps/)
 * (@buildwps)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/prevent-direct-access-plugin-file-name-problem/#post-13170372)
 * Thanks, Robert.
 * Our team will drop you an email shortly.
 * Please feel free to remove your emails from this support thread now.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Prevent Direct Access Plugin File Name Problem’ is closed to new replies.

 * ![](https://ps.w.org/prevent-direct-access/assets/icon-256x256.jpg?rev=3263305)
 * [Prevent Direct Access - Protect WordPress Files](https://wordpress.org/plugins/prevent-direct-access/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/prevent-direct-access/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/prevent-direct-access/)
 * [Active Topics](https://wordpress.org/support/plugin/prevent-direct-access/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/prevent-direct-access/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/prevent-direct-access/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [WP Folio Team](https://wordpress.org/support/users/buildwps/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/prevent-direct-access-plugin-file-name-problem/#post-13170372)
 * Status: resolved