Pretty Links overtaking new post

  • Resolved indigoodvibes

    (@indigoodvibes)


    4 years, 2 months ago

    Since the lastest update of your plugin, everytime i press “make a new post” I get redirected to this site: admin.php?page=pretty-link-update

    THIS IS RUINING MY BLOG SINCE I CANT MAKE NEW POSTS. WTF?!

    I even deactivated your plugin, cleaned cache but it still redirects to admin.php?page=pretty-link-update. What did you do and how can I fix this?? I need to write posts NOW!!!

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author cartpauj

    (@cartpauj)

    4 years, 2 months ago

    If the plugin is deactivated and you’re still being redirected, it sounds like a caching problem. You can try clearing your browser and website caches and see if that helps.

    Tribulant Software

    (@contrid)

    4 years, 2 months ago

    Same here! Anything I do, it goes to the changelog/new update page. Very annoying.

    I cleared cookies already.

    Here’s what I wrote to you @cartpauj on Messenger as it’s an urgent bug to fix.

    Hi, I’m sorry for reaching you here about Pretty Links but this latest update really ruined the way my website loads pages. Every few pages I load in my website now goes to your changelog page to tell us Pretty Links’ latest changes. It’s incredibly frustrating and I can’t use my website.
    Example: I receive an email to check a comment in WordPress, I click it, and it goes to your changelog page.

    I click on pages > add new to create a new page, it goes to your changelog page. Etc.

    Hope you can resolve this today.
    This is one of those plugins that we can’t really deactivate ’til an update shows up :(.

    Plugin Author cartpauj

    (@cartpauj)

    4 years, 2 months ago

    If you’re using the Chrome browser, some were able to clear redirect caching in Chrome by visiting chrome://settings/clearBrowserData in their address bar and from there only clearing “cached images and files”. I’m not sure how far back you’d have to go, maybe before this started happening.

    • This reply was modified 4 years, 2 months ago by cartpauj.
    • This reply was modified 4 years, 2 months ago by cartpauj.
    Tribulant Software

    (@contrid)

    4 years, 2 months ago

    I’m using Firefox. I fully cleared cache now, loaded my site example.com/wp-admin/ and it went to: /wp-admin/admin.php?page=pretty-link-update

    This is clearly a bug..

    Plugin Author cartpauj

    (@cartpauj)

    4 years, 2 months ago

    @contrid I’m not able to reproduce this yet. If you do it in an incognito window do you still get the redirect? Do you know if your webhost does any Varnish or other caching on its end?

    Tribulant Software

    (@contrid)

    4 years, 2 months ago

    I run a dedicated server. It doesn’t have Varnish. We have Zend OPcache v7.3

    It seems to want to load the changelog page every minute or so. I can use the site for a few page loads and then if I leave it without touching it and load another page, it will go to the changelog.

    I suggest taking a look at what you’ve changed for the latest update and retrace your steps. I don’t understand why it would cause this but something did.

    Plugin Author cartpauj

    (@cartpauj)

    4 years, 2 months ago

    If you have access to edit the PHP code, try deleting lines #5-10: https://share.cspf.co/bLump2q5

    From this file: https://plugins.trac.wordpress.org/browser/pretty-link/tags/3.1.0/app/controllers/PrliOnboardingController.php#L5

    Let me know if the redirect still happens afterwards.

    Tribulant Software

    (@contrid)

    4 years, 2 months ago

    Seems to solve it, but I compared your older version’s file from 4 months ago with this new one and both have the same lines 5-10. Strange that it causes an issue now. I wonder what you’ll do to resolve this since the next update will just bring this back.

    Plugin Author cartpauj

    (@cartpauj)

    4 years, 2 months ago

    Do you know what version of PHP your site is running?

    Tribulant Software

    (@contrid)

    4 years, 2 months ago

    Unfortunately, 5.6 as it is part of a main site that currently needs 5.6 until we update it. On its own, it should be able to run 7.3.

    Plugin Author cartpauj

    (@cartpauj)

    4 years, 2 months ago

    Okay, thanks. We’ll see what we can figure out before the next release.

    Tribulant Software

    (@contrid)

    4 years, 2 months ago

    Thanks so much for taking the time to troubleshoot this!

Viewing 12 replies - 1 through 12 (of 12 total)
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