Title: Works well, and great support.
Last modified: March 10, 2017

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# Works well, and great support.

 *  [aholub](https://wordpress.org/support/users/aholub/)
 * (@aholub)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/pretty-but-basic-functionality-doesnt-work/)
 * I initially gave this plug-in a one-star review because it had several bugs in
   it. However, I reported the bugs (and sent them a zipped up copy of my site so
   that they could duplicate it), and they fixed it within 24-hours. I’m now giving
   them 5 stars because of the quality of the technical support. Frankly, I don’t
   mind a bug here and there—it’s inevitable—provided that a responsive tech-support
   team will fix them. They did a great job!
 * The plug-in itself is exactly what I need. I’m a programmer, so I really want
   to define the plugins with my own HTML/CSS rather than using canned designs. 
   I particularly like the Don’t-show-this-again-for-X-days option. I don’t want
   to plague my customers. I can do that quite easily. In fact, I can even embed
   a <style> element in the plugin text to handle local styling.
    -  This topic was modified 9 years, 5 months ago by [aholub](https://wordpress.org/support/users/aholub/).
    -  This topic was modified 9 years, 5 months ago by [aholub](https://wordpress.org/support/users/aholub/).

Viewing 1 replies (of 1 total)

 *  [Sygnoos](https://wordpress.org/support/users/sygnoos/)
 * (@sygnoos)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/pretty-but-basic-functionality-doesnt-work/#post-8886131)
 * Hi [@aholub](https://wordpress.org/support/users/aholub/),
 * Your mentioned issues are not common and as a PRO user we have answered to your
   ticket and we are waiting for your response, so we can go further.
 * Best Regards,
    Popup Builder team.

Viewing 1 replies (of 1 total)

The topic ‘Works well, and great support.’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [aholub](https://wordpress.org/support/users/aholub/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/pretty-but-basic-functionality-doesnt-work/#post-8886131)