Title: Presubscribe issue
Last modified: October 13, 2020

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# Presubscribe issue

 *  [ipbroad](https://wordpress.org/support/users/ipbroad/)
 * (@ipbroad)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/presubscribe-issue/)
 * Not sure if this is a bug or not. But if we delete a subscriber but at a later
   date they wish to re-subscribe they are unable and we get a message “An error
   has happened while performing a request, please try again later.”. The email 
   is not in the list of subscribers – either as actibve,unsubscribed etc, they 
   have been deleted altogether. I have cleared the browser cache and still get 
   the problem.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/presubscribe-issue/#post-13528656)
 * Hey [@ipbroad](https://wordpress.org/support/users/ipbroad/),
 * Can you please let us know if these subscribers have been also permanently deleted
   from the Trash?
 *  Thread Starter [ipbroad](https://wordpress.org/support/users/ipbroad/)
 * (@ipbroad)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/presubscribe-issue/#post-13528706)
 * Hi, thanks for the quick reply. Yes totally empty

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Presubscribe issue’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [ipbroad](https://wordpress.org/support/users/ipbroad/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/presubscribe-issue/#post-13528706)
 * Status: not resolved