Support » Plugin: Pre-Orders for WooCommerce » preorder plugin issue

  • Resolved xrm44

    (@xrm44)


    issue im having when trying to set my preorders for my product and i set it for 30 days out let say for un example then i go test it, it says your product will be available in 11 days tried multiple products and they all do the same so not sure how to fix it

    thanks

    • This topic was modified 3 years, 10 months ago by xrm44.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author brightvesseldev

    (@brightvesseldev)

    Hello @xrm44 , thanks for your message. Could you please provide us with a sandbox link, and also a system status report of your server?.

    We just released a new version of our plugin, could you try updating it to the latest one (1.0.2) in order to see if this fixed the problem?.

    Thanks

    Thread Starter xrm44

    (@xrm44)

    I think I narrowed it down so I tested it. The plugin works great, but after playing with the days I figured it out that it only allows me to do 29 days. So if I run a sale for 2 Weeks and promise the delivery time 3 weeks after the sale is over for a total of 5 weeks lets say it doesn’t understand it. It reverts the delivery time back to 9 days as soon as I go over 29 days. Is †here anyway to fix that?

    • This reply was modified 3 years, 10 months ago by xrm44.

    Hi @xrm44 , we couldn’t replicate the issue on our end, but could you please send us a screenshot or a test link? we can then gladly debug it. Thanks

    Thread Starter xrm44

    (@xrm44)

    Here is a link for one of my products
    https://www.xrmracing.com/product/meccanokart-universal-alignment-discs/

    Started a sale from today’s date to may 9th and set the preorder date to 2020-06-12 to be shipped as a example and its says 15 days To be shipped but should it say 45 days to be shipped?

    Thanks for your message! could you please fill in this support form so we can reach out to you and try to take a more detailed look? https://brightplugins.com/support/ please make sure to add your username from here, and we will reach out to you in order to fix this bug 🙂 thanks

    Thread Starter xrm44

    (@xrm44)

    Ok I submitted it thanks

    Hello @xrm44 we didn’t hear back from you, but we got a similar bug report from another user who sent us a video explaining what was going on, and we were able to replicate.

    We just released a new version of the plugin, where the issue should be fixed. You can just go ahead and update it, and it will do the trick.

    I will mark this issue as solved, but you can re-open it anytime. Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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