Premium version of plugin broken – no refund

  • jiipee0

    (@jiipee0)


    3 weeks, 6 days ago

    Plugin is broken, and they do not answer refund request that was submitted one day after purchase. Total silence. DO NOT BUY THIS PLUGIN!!!

Viewing 1 replies (of 1 total)
  • Plugin Author DylanAuty

    (@dylanauty)

    3 weeks, 5 days ago

    Hi @jiipee0,

    Thank you for reaching out. I am sorry for the trouble you are experiencing, we’re eager to get this resolved for you.

    We do our best to respond to all support requests within 24 hours, with the only exception to this being weekend when our offices are closed.

    Would you be able to share a site link, your name, or some other way for me to find your support ticket? This will allow me to check for your ticket and ensure it gets dealt with as a priority. It’s not unlikely that it has been responded to but may not have gotten through to you due to a spam filter, for example.

Viewing 1 replies (of 1 total)

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