Title: Premium version cannot install
Last modified: September 20, 2023

---

# Premium version cannot install

 *  Resolved [ckwang](https://wordpress.org/support/users/ckwang/)
 * (@ckwang)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/premium-version-cannot-install/)
 * hi ALD. I purchased premium version from Envato but cannot install. Keeps saying
   failed to install properly. ReDownload twice but same. Tried to unzip the file
   because actual plugin zip is inside two other folders downstream. But could only
   unzip one no plugin folder. Is file corrupt on Envato?
 * pls advise soon need this to work soon. Thx
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpremium-version-cannot-install%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [angelagrey](https://wordpress.org/support/users/angelagrey/)
 * (@angelagrey)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/premium-version-cannot-install/#post-17064264)
 * Hello,
 * Thank you for reaching out to us.
 * Please [create a support ticket](https://villatheme.com/knowledge-base/how-to-create-tickets-on-villathemes-forum/)
   on this [Support Forum](https://villatheme.com/supports/forum/plugins/aliexpress-dropshipping-and-fulfillment-for-woocommerce/).
   I’ll be checking.
 * This Forum is for free users only and we’re not allowed to support pro technical
   problems here, I’m sorry for the inconvenience.
 * Best regards.

Viewing 1 replies (of 1 total)

The topic ‘Premium version cannot install’ is closed to new replies.

 * ![](https://ps.w.org/woo-photo-reviews/assets/icon-256x256.gif?rev=3080882)
 * [Photo Reviews for WooCommerce](https://wordpress.org/plugins/woo-photo-reviews/)
 * [Support Threads](https://wordpress.org/support/plugin/woo-photo-reviews/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-photo-reviews/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-photo-reviews/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-photo-reviews/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [angelagrey](https://wordpress.org/support/users/angelagrey/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/premium-version-cannot-install/#post-17064264)
 * Status: resolved