I bought the premium plug-in because I needed optional services and multi-site compatibility, and I have not been dissappointed. I feel this is very reasonably priced, especially when compared to the alternatives out there, like Mindbody.com (£60.00 per month) and Eventbrite (which is not a WPress plug-in but charges a % for every sale).
After 6 months I paid Codepeople for some additional support to sort out a technical glitch I was experiencing and also get a change to my Paypal requirements. My queries were dealt with quickly, patiently and thoroughly by Karen/the support team, and I felt they went over and above what they needed to do for me.
As a small business owner/sole trader, this plug-in is essential for me to run my business efficently and I feel really good to know that the support is there if and when I need it. I'm really happy with the plug-in and feel it is better than anything else I have found. Thanks CodePeople.