Title: Premium Users
Last modified: April 21, 2025

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# Premium Users

 *  Plugin Contributor [Shubhanshu Kandani](https://wordpress.org/support/users/shubhanshukandani/)
 * (@shubhanshukandani)
 * [12 months ago](https://wordpress.org/support/topic/premium-users-2/)
 * Hello Everyone,
   If you purchased any** **[premium plan of Icegram Express](https://www.icegram.com/email-subscribers-pricing/)
   and have any questions, please note that you are eligible for [premium support](https://www.icegram.com/contact/)
   over email and [Facebook](https://www.facebook.com/groups/2298909487017349/).
 * This will guarantee a much faster response as we’re only checking the [WordPress.org](http://wordpress.org/)
   support forums at fix times during the day and after we’ve taken care of our 
   premium users.
 * Email us at hello[at]icegram[dot]com with your order id or simply reply to your
   purchase email. You will then get a guaranteed response within 24 hours, but 
   usually much sooner than that.
 * We highly appreciate our Premium users as they’re the ones who contributed and
   make all this possible. We will definitely go the extra mile for you to show 
   our appreciation.
 * Thank you for supporting Icegram Express
   – Team Icegram
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpremium-users-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘Premium Users’ is closed to new replies.

 * ![](https://ps.w.org/email-subscribers/assets/icon-256x256.png?rev=2274172)
 * [Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress](https://wordpress.org/plugins/email-subscribers/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-subscribers/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-subscribers/)
 * [Active Topics](https://wordpress.org/support/plugin/email-subscribers/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-subscribers/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-subscribers/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [Shubhanshu Kandani](https://wordpress.org/support/users/shubhanshukandani/)
 * Last activity: [12 months ago](https://wordpress.org/support/topic/premium-users-2/)
 * Status: not a support question