Support » Fixing WordPress » Premium Themes didn’t transfer from .com to .org

  • meggie1024

    (@meggie1024)


    Last spring, I started a website on wordpress.com. At the time of creating my website on wordpress.com, I signed up for premium themes for $99/year. Shortly after, I realized I wanted to switch my site from wordpress.com to wordpress.org (Hosted by Bluehost. The domain remained the same). However, after switching it to wordpress.org, I tried to access the themes from my premium package and no longer had access to them. Instead, it now shows me the option to sign up for it, but I already did sign up for it when I originally began creating the site. How can I fix it so I can use themes from the premium package on the wordpress.org version of my website? Thank you in advance for any help!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Kim White

    (@kimwhite)

    Yes. This is the case. Two different things. You were “renting” something that just worked on .com.
    The theme may be available for purchace but y’all have to look that up.

    Otherwise .com is who you need to ask for specifics on something like this.
    I found this in their support area https://move.wordpress.com/themes-and-widgets/

    Anthony Tornambe

    (@anthonytornambe)

    I have also faced the same issue…Finally I have to register wordpress.org & leave wordpress.com blog.

    jascore7

    (@jascore7)

    Yes when you move to .org is a self hosted product! I would suggest to buy a premium theme and install it in your self hosted wp and cancel your subscription to .com

    The installation on self hosted is pretty straight forward, theres tons of tutorial everywhere! Hope this helps 😀

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Premium Themes didn’t transfer from .com to .org’ is closed to new replies.