Premium Support is NON-RESPONSIVE. Do not buy Premium.
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I paid the premium fee so that I could get help with overriding images and information on social sharing. No matter what I did, the basic Yoast SEO functionality wasn’t working, the share kept defaulting to the fallback image (but was working with Ultimate SEO, so I know it was a Yoast problem.) I’ve been a loyal Yoast plugin user so wanted to figure out how to make it work with them (also, I don’t like how Ultimate SEO handles canonical urls). I knuckled down, bought the premium version so I could get premium support. They initially responded, asking for an admin account. I sent it. And now, 24 hours and several follow up emails from me, I’ve heard nothing. They’ve completely ignored me. The primary point of my site is to be shared on social media and it’s not working. Also, I’m down $69 and Yoast has no interest in helping me, and it’s about to be closing time in the Netherlands so another day is going to go by with no response. DO NOT buy the Premium Version.
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