Premium/Pro version brokes the website.

  • Gonzalo Portilla

    (@gportillap)


    1 year, 11 months ago

    Hi,

    I bought the premium version of the plugin yesterday and when I install it the site crashes. The cart does not appear and much of the content of my website disappears.

    This does not happen with the free version of the plugin. If you go to the site, you can see that the free version is installed. When I install the premium version the site crashes.

    I need the premium version since I am interested in the functionality of increasing and decreasing the quantities of products in the cart.

    I need a solution, or in the worst case, a refund for the purchased product.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • tektime

    (@tektime)

    1 year, 11 months ago

    The same thing is happening for me. Please process a refund if this issue isn’t fixed. Or perhaps it’s cause of the caching plugin?

    I have wp-rocket for one site and litespeed for another.

    Plugin Author xootix

    (@xootix)

    1 year, 11 months ago

    @tektime
    We have already replied to the above user on mail.
    If you’re a pro user, please leave a message here
    We are not allowed to answer questions related to premium version here.

Viewing 2 replies - 1 through 2 (of 2 total)
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