Premium Plugin Not Working

  • Resolved yazi7

    (@yazi7)


    1 year, 3 months ago

    This is to let you know that there are issues with the plugin.
    The plugin occasionally stops functioning.
    The region of the United States is being fetched in the header utilising the plugin.
    kindly view it here:
    https://www.ogburnonlineschool.com/

    Just so you know, we’ve bought the licence and turned on the

    [cfgeo include=”location” cache] cache.

    address1[/cfgeo]

    Since we were using the plugin’s free version, this problem has existed.
    Now that we have upgraded to the premium version, the problem persists.

    Please advise us on the best way to resolve this problem long-term.

    best regards

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter yazi7

    (@yazi7)

    1 year, 3 months ago

    I have tried to contact on your website but the form is not working

    Plugin Author INFINITUM FORM

    (@creativform)

    1 year, 3 months ago

    Hello, we already change few messages via email today.

    I will leave a short explanation here for the public to see:

    It’s important to note that many cache plugins, including W3 Total Cache, create a snapshot of the HTML and CSS on a page, which is then displayed to users without processing any other plugins or themes. This can lead to issues with certain dynamic elements not being displayed properly.

    To address this, you should consider turning off server-side caching for certain pages where you do not want data to be cached, and instead implementing browser caching for those pages. This ensures that dynamic elements are still processed and displayed correctly, while still allowing for some level of caching to improve page load times.

    Additionally, you can isolate your Geo Controller plugin to be cached separately, as this plugin contains dynamic data that you want to ensure is always up to date. This is a feature that is available in many cache plugins, including W3 Total Cache.

    Your answer was:

    We use a plugin called WP Rocket. We’ll try the method you suggested to see if it works. If the problem comes up again, we’ll let you know.

    Please let us know the details these days so we can help you.

    The biggest problem with cache plugins is that they don’t open up many possibilities for dynamic content.

    I hope we help you.

    Best regards!

Viewing 2 replies - 1 through 2 (of 2 total)
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