Support » Plugin: Premium Addons for Elementor » Premium Grid not working on tablet

  • I did install this plugin on 2 different projects with Elementor, different hosting. First one did not work and I did want to test on a second website.
    I did use the Premium Grid with skin Style 2.
    The overlay is working properly (but slow) on desktop and mobile but not rendering on tablets (iPad at least).
    I did replace this plugin with one properly working. This after a few days I did submit my request for support and I did not receive any reply or help.

    Thanks.

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  • Plugin Author Leap13

    (@leap13)

    Hello,
    So sorry for your negative experience. I can see the your support request here we usually respond within 24 hours but sometimes we experience rush time in this case we give priority to the tickets submitted to our Support ticket system over the support requests come for from here or the Facebook. We offer free support for both free and pro users on support ticket system.

    We will handle your support request within 24 hours, I hope you reconsider the rating you give us as it really harm us.

Viewing 1 replies (of 1 total)
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