Title: Premium features not enabled
Last modified: May 23, 2022

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# Premium features not enabled

 *  Resolved [socialryan](https://wordpress.org/support/users/socialryan/)
 * (@socialryan)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/premium-features-not-enabled-2/)
 * I’ve puchased the plugin yesterday and paid with Paypal but the premium features
   are still locked.
 * Didn’t received a license key either.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpremium-features-not-enabled-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/premium-features-not-enabled-2/#post-15671048)
 * Hello [@socialryan](https://wordpress.org/support/users/socialryan/)
 * Thank you for reaching out and I am happy to assist you with this.
    wp.org guidelines
   do not allow support for paid plugins. I would advise you to reach out directly
   via the plugin in Performance>Support or via the [website](https://www.w3-edge.com/contact/)
 * If you haven’t received the license key, double-check the email used to subscribe
   and make sure to reach out directly and share the information about your purchase
   so we can properly assist you with this.
 * Thanks!
 *  Thread Starter [socialryan](https://wordpress.org/support/users/socialryan/)
 * (@socialryan)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/premium-features-not-enabled-2/#post-15671068)
 * Hi [@vmarko](https://wordpress.org/support/users/vmarko/)
 * Thanks for your quick response and advise.
 * I’ve just send a message.
 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/premium-features-not-enabled-2/#post-15671086)
 * Hello [@socialryan](https://wordpress.org/support/users/socialryan/)
 * Thank you for the information.
    I’ve replied to yoru email and provided the instructions.
   Please follow the instructions provided and continue the correspondence there.
   Thanks!
 *  Thread Starter [socialryan](https://wordpress.org/support/users/socialryan/)
 * (@socialryan)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/premium-features-not-enabled-2/#post-15671107)
 * Now that’s service.
 * Thanks a lot.
 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/premium-features-not-enabled-2/#post-15673364)
 * Hello [@socialryan](https://wordpress.org/support/users/socialryan/)
 * You are most welcome!
 * We would really appreciate it if you could take a minute and post a review [here](https://wordpress.org/support/plugin/w3-total-cache/reviews/).
   This will help us to continue offering a top-notch product to users.
    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Premium features not enabled’ is closed to new replies.

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## Tags

 * [premium](https://wordpress.org/support/topic-tag/premium/)

 * 5 replies
 * 2 participants
 * Last reply from: [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/premium-features-not-enabled-2/#post-15673364)
 * Status: resolved