Title: premium backup failed Last modified: December 20, 2021 --- # premium backup failed * Resolved [hsappleton](https://wordpress.org/support/users/hsappleton/) * (@hsappleton) * [4 years, 4 months ago](https://wordpress.org/support/topic/premium-backup-failed/) * [STEP] [2021-12-20 02:37:26] Looking for PHP CLI executable file. [INFO] [2021- 12-20 02:37:51] PHP CLI Filename: php-cli-1398178642 [INFO] [2021-12-20 02:37: 51] PHP CLI Version: 7.3.33 (cli) [INFO] [2021-12-20 02:37:51] PHP CLI Memory limit: 256M/512M [INFO] [2021-12-20 02:37:51] PHP CLI Execution limit: 0/0 [SUCCESS][ 2021-12-20 02:37:51] We properly detected PHP CLI executable file. [WARN] [2021- 12-20 02:37:53] Something went wrong in PHP CLI process, backup will be continued with legacy methods. [STEP] [2021-12-20 02:37:53] Initializing backup… [INFO][ 2021-12-20 02:37:53] Backup & Migration version: 1.1.6 [INFO] [2021-12-20 02: 37:53] Site which will be backed up: ***site_url*** [INFO] [2021-12-20 02:37: 53] PHP Version: 7.3.33 [INFO] [2021-12-20 02:37:53] WP Version: 5.8.2 [INFO][ 2021-12-20 02:37:53] Web server: Apache [INFO] [2021-12-20 02:37:53] Max execution time (in seconds): 259200 [INFO] [2021-12-20 02:37:53] Max rows per query (this site): 500 [INFO] [2021-12-20 02:37:53] Checking if backup dir is writable… [ INFO] [2021-12-20 02:37:53] Premium plugin is enabled and activated [INFO] [2021- 12-20 02:37:53] Initializing custom error handler [SUCCESS] [2021-12-20 02:37: 53] Yup it is writable… [STEP] [2021-12-20 02:37:53] Scanning files… [SUCCESS][ 2021-12-20 02:37:54] Backup via PHP CLI initialized successfully. [STEP] [2021- 12-20 02:37:54] Initializing backup… [INFO] [2021-12-20 02:37:54] Backup & Migration version: 1.1.6 [INFO] [2021-12-20 02:37:54] Site which will be backed up: *** site_url*** [INFO] [2021-12-20 02:37:54] PHP Version: 7.3.33 [INFO] [2021-12- 20 02:37:54] WP Version: 5.8.2 [INFO] [2021-12-20 02:37:54] Web server: Apache[ INFO] [2021-12-20 02:37:54] Max execution time (in seconds): 259200 [INFO] [2021- 12-20 02:37:54] Max rows per query (this site): 500 [INFO] [2021-12-20 02:37: 54] Checking if backup dir is writable… [INFO] [2021-12-20 02:37:54] Premium plugin is enabled and activated [INFO] [2021-12-20 02:37:54] Initializing custom error handler [SUCCESS] [2021-12-20 02:37:54] Yup it is writable… [STEP] [2021- 12-20 02:37:54] Scanning files… [WARN] [2021-12-20 02:37:55] Removing file from backup (too large) ***ABSPATH***/wp-content/webtoffee_migrations/2021-06-26-01- 49-02pm.zip (217.23 MB) [WARN] [2021-12-20 02:37:55] Removing file from backup( too large) ***ABSPATH***/wp-content/webtoffee_migrations/2021-11-03-06-19-23pm. zip (231.32 MB) [WARN] [2021-12-20 02:37:55] Removing file from backup (too large)*** ABSPATH***/wp-content/webtoffee_migrations/2021-11-03-06-50-14pm.zip (231.36 MB) [STEP] [2021-12-20 02:37:55] Checking free space, reserving… [INFO] [2021- 12-20 02:37:55] Requires at least 583074826 bytes. [556.06 MB] [INFO] [2021-12- 20 02:37:55] Disk free space function is not disabled – using it… [INFO] [2021- 12-20 02:37:55] Checking this path/partition: ***ABSPATH***/wp-content/***backup_path***/ backups [SUCCESS] [2021-12-20 02:37:55] There is 239,355.65 MB free. [233.75 GB] [SUCCESS] [2021-12-20 02:37:55] Great! We have enough space. [SUCCESS] [2021- 12-20 02:37:55] Confirmed, there is more than enough space, checked: 583074826 bytes [INFO] [2021-12-20 02:37:55] Scanning done – found 16764 files… [SUCCESS][ 2021-12-20 02:37:55] Backup initialized… [STEP] [2021-12-20 02:37:55] Initializing archiving system… [SUCCESS] [2021-12-20 02:37:55] Archive system initialized…[ STEP] [2021-12-20 02:37:55] Preparing map of files… [SUCCESS] [2021-12-20 02: 37:55] Files prepared. [INFO] [2021-12-20 02:37:55] Starting compression process…[ STEP] [2021-12-20 02:37:55] Smart memory calculation… [INFO] [2021-12-20 02:37: 55] There is 384 MBs of memory to use [INFO] [2021-12-20 02:37:55] WordPress memory limit: 256 MBs [SUCCESS] [2021-12-20 02:37:55] Setting the safe limit to 86 MB [STEP] [2021-12-20 02:37:55] Making database backup (using V2 engine, requires at least v1.1.0 to restore) [INFO] [2021-12-20 02:37:55] Iterating database…[ INFO] [2021-12-20 02:37:55] Memory usage after initialization: 110.24 MB [WARN][ 2021-12-20 02:37:55] Removing file from backup (too large) ***ABSPATH***/wp-content/ webtoffee_migrations/2021-11-03-06-50-14pm.zip (231.36 MB) [WARN] [2021-12-20 02:37:55] Removing file from backup (too large) ***ABSPATH***/wp-content/webtoffee_migrations/ 2021-11-03-06-19-23pm.zip (231.32 MB) [WARN] [2021-12-20 02:37:55] Removing file from backup (too large) ***ABSPATH***/wp-content/webtoffee_migrations/2021-06- 26-01-49-02pm.zip (217.23 MB) [STEP] [2021-12-20 02:37:55] Checking free space, reserving… [INFO] [2021-12-20 02:37:55] Requires at least 583074826 bytes. [556.06 MB] [INFO] [2021-12-20 02:37:55] Disk free space function is not disabled – using it… [INFO] [2021-12-20 02:37:55] Checking this path/partition: ***ABSPATH***/ wp-content/***backup_path***/backups [SUCCESS] [2021-12-20 02:37:55] There is 239,355.64 MB free. [233.75 GB] [SUCCESS] [2021-12-20 02:37:55] Great! We have enough space. [SUCCESS] [2021-12-20 02:37:55] Confirmed, there is more than enough space, checked: 583074826 bytes [INFO] [2021-12-20 02:37:55] Scanning done – found 16764 files… [SUCCESS] [2021-12-20 02:37:55] Backup initialized… [STEP][ 2021-12-20 02:37:55] Initializing archiving system… [INFO] [2021-12-20 02:37: 55] Scan found 54 tables (16920 rows), estimated total size: 36.25 MB. [INFO][ 2021-12-20 02:37:55] Memory usage after getting table names: 110.26 MB [INFO][ 2021-12-20 02:37:55] Getting table recipes… [INFO] [2021-12-20 02:37:55] Table recipes have been exported. [INFO] [2021-12-20 02:37:55] Memory usage after loading recipes: 110.31 MB [INFO] [2021-12-20 02:37:55] Saving recipes… [INFO] [2021- 12-20 02:37:55] Recipes saved. [INFO] [2021-12-20 02:37:55] Memory usage after recipe off-load: 110.27 MB [INFO] [2021-12-20 02:37:55] Exporting table data…[ INFO] [2021-12-20 02:37:55] Getting data of table: portal_actionscheduler_actions( 0.17 MB) [INFO] [2021-12-20 02:37:55] Table: portal_actionscheduler_actions cloned, operation took: 0.00946 ms [INFO] [2021-12-20 02:37:55] Getting data of table: portal_actionscheduler_claims (0.03 MB) [INFO] [2021-12-20 02:37:55] Table: portal_actionscheduler_claims cloned, operation took: 0.00021 ms [INFO] [2021-12-20 02:37:55] Getting data of table: portal_actionscheduler_groups (0.03 MB) [INFO] [2021-12-20 02:37:55] Table: portal_actionscheduler_groups cloned, operation took: 0.00070 ms [INFO][ 2021-12-20 02:37:55] Getting data of table: portal_actionscheduler_logs (0.05 MB) [INFO] [2021-12-20 02:37:55] Table: portal_actionscheduler_logs cloned, operation took: 0.00906 ms [INFO] [2021-12-20 02:37:55] Getting data of table: portal_blc_filters( 0.00 MB) [INFO] [2021-12-20 02:37:55] Table: portal_blc_filters cloned, operation took: 0.00022 ms [INFO] [2021-12-20 02:37:55] Getting data of table: portal_blc_instances( 0.02 MB) [INFO] [2021-12-20 02:37:55] Table: portal_blc_instances cloned, operation took: 0.01203 ms [INFO] [2021-12-20 02:37:55] Getting data of table: portal_blc_links( 0.19 MB) [INFO] [2021-12-20 02:37:55] Table: portal_blc_links cloned, operation took: 0.02227 ms [INFO] [2021-12-20 02:37:55] Getting data of table: portal_blc_synch( 0.00 MB) [INFO] [2021-12-20 02:37:55] Table: portal_blc_synch cloned, operation took: 0.00190 ms [INFO] [2021-12-20 02:37:55] Getting data of table: portal_commentmeta( 0.05 MB) [INFO] [2021-12-20 02:37:55] Table: portal_commentmeta cloned, operation took: 0.00080 ms [INFO] [2021-12-20 02:37:55] Getting data of table: portal_comments( 0.09 MB) [INFO] [2021-12-20 02:37:55] Table: portal_comments cloned, operation took: 0.00076 ms [INFO] [2021-12-20 02:37:55] Getting data of table: portal_defender_audit_log( 0.09 MB) [INFO] [2021-12-20 02:37:55] Table: portal_defender_audit_log cloned, operation took: 0.00020 ms [INFO] [2021-12-20 02:37:55] Getting data of table: portal_defender_email_log (0.03 MB) [INFO] [2021-12-20 02:37:55] Table: portal_defender_email_log cloned, operation took: 0.00254 ms [INFO] [2021-12-20 02:37:55] Getting data of table: portal_defender_lockout (0.90 MB) [INFO] [2021-12-20 02:37:56] Table: portal_defender_lockout cloned, operation took: 0.65493 ms [INFO] [2021-12-20 02:37:56] Getting data of table: portal_defender_lockout_log (0.22 MB) [INFO][ 2021-12-20 02:37:56] Table: portal_defender_lockout_log cloned, operation took: 0.03610 ms [INFO] [2021-12-20 02:37:56] Getting data of table: portal_defender_scan( 0.02 MB) [INFO] [2021-12-20 02:37:56] Table: portal_defender_scan cloned, operation took: 0.00067 ms [INFO] [2021-12-20 02:37:56] Getting data of table: portal_defender_scan_item( 0.05 MB) [INFO] [2021-12-20 02:37:56] Table: portal_defender_scan_item cloned, operation took: 0.00081 ms [INFO] [2021-12-20 02:37:56] Getting data of table: portal_duplicator_packages (0.03 MB) [INFO] [2021-12-20 02:37:56] Table: portal_duplicator_packages cloned, operation took: 0.00097 ms [INFO] [2021-12-20 02:37:56] Getting data of table: portal_frmt_form_entry (0.00 MB) [INFO] [2021-12-20 02:37:56] Table: portal_frmt_form_entry cloned, operation took: 0.00019 ms [INFO] [2021-12-20 02:37:56] Getting data of table: portal_frmt_form_entry_meta (0.00 MB) [INFO][ 2021-12-20 02:37:56] Table: portal_frmt_form_entry_meta cloned, operation took: 0.00022 ms [INFO] [2021-12-20 02:37:56] Getting data of table: portal_frmt_form_views( 0.00 MB) [INFO] [2021-12-20 02:37:56] Table: portal_frmt_form_views cloned, operation took: 0.00019 ms [INFO] [2021-12-20 02:37:56] Getting data of table: portal_itsec_distributed_storage( 1.54 MB) [INFO] [2021-12-20 02:37:56] Table: portal_itsec_distributed_storage cloned, operation took: 0.03957 ms [INFO] [2021-12-20 02:37:56] Getting data of table: portal_itsec_fingerprints (0.00 MB) [INFO] [2021-12-20 02:37:56] Table: portal_itsec_fingerprints cloned, operation took: 0.00021 ms [INFO] [2021-12- 20 02:37:56] Getting data of table: portal_itsec_geolocation_cache (0.00 MB) [ INFO] [2021-12-20 02:37:56] Table: portal_itsec_geolocation_cache cloned, operation took: 0.00019 ms [INFO] [2021-12-20 02:37:56] Getting data of table: portal_itsec_lockouts( 0.01 MB) [INFO] [2021-12-20 02:37:56] Table: portal_itsec_lockouts cloned, operation took: 0.00146 ms [INFO] [2021-12-20 02:37:56] Getting data of table: portal_itsec_logs( 16.45 MB) [INFO] [2021-12-20 02:37:57] Table: portal_itsec_logs cloned, operation took: 0.99702 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_itsec_opaque_tokens( 0.00 MB) [INFO] [2021-12-20 02:37:57] Table: portal_itsec_opaque_tokens cloned, operation took: 0.00022 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_itsec_temp (0.01 MB) [INFO] [2021-12-20 02:37:57] Table: portal_itsec_temp cloned, operation took: 0.00209 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_links (0.03 MB) [INFO] [2021-12-20 02:37:57] Table: portal_links cloned, operation took: 0.00024 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_options (4.53 MB) [INFO] [2021-12-20 02:37:57] Table: portal_options cloned, operation took: 0.11744 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_postmeta (0.23 MB) [INFO] [2021-12-20 02:37:57] Table: portal_postmeta cloned, operation took: 0.03034 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_posts (10.58 MB) [INFO] [2021-12-20 02:37:57] Table: portal_posts cloned, operation took: 0.46751 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_rank_math_404_logs (0.01 MB) [INFO] [2021-12-20 02:37:57] Table: portal_rank_math_404_logs cloned, operation took: 0.00693 ms [INFO] [2021-12- 20 02:37:57] Getting data of table: portal_rank_math_internal_links (0.00 MB)[ INFO] [2021-12-20 02:37:57] Table: portal_rank_math_internal_links cloned, operation took: 0.00128 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_rank_math_internal_meta( 0.00 MB) [INFO] [2021-12-20 02:37:57] Table: portal_rank_math_internal_meta cloned, operation took: 0.00084 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_rank_math_redirections (0.00 MB) [INFO] [2021-12-20 02:37:57] Table: portal_rank_math_redirections cloned, operation took: 0.00027 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_rank_math_redirections_cache (0.00 MB) [INFO] [2021-12-20 02: 37:57] Table: portal_rank_math_redirections_cache cloned, operation took: 0.00052 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_rank_math_sc_analytics( 0.00 MB) [INFO] [2021-12-20 02:37:57] Table: portal_rank_math_sc_analytics cloned, operation took: 0.00028 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_term_relationships (0.03 MB) [INFO] [2021-12-20 02:37:57] Table: portal_term_relationships cloned, operation took: 0.00342 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_term_taxonomy (0.05 MB) [INFO] [2021-12-20 02:37:57] Table: portal_term_taxonomy cloned, operation took: 0.00508 ms [INFO] [2021-12-20 02: 37:57] Getting data of table: portal_termmeta (0.05 MB) [INFO] [2021-12-20 02: 37:57] Table: portal_termmeta cloned, operation took: 0.00019 ms [INFO] [2021- 12-20 02:37:57] Getting data of table: portal_terms (0.05 MB) [INFO] [2021-12- 20 02:37:57] Table: portal_terms cloned, operation took: 0.00394 ms [INFO] [2021- 12-20 02:37:57] Getting data of table: portal_usermeta (0.08 MB) [INFO] [2021- 12-20 02:37:57] Table: portal_usermeta cloned, operation took: 0.01126 ms [INFO][ 2021-12-20 02:37:57] Getting data of table: portal_users (0.06 MB) [INFO] [2021- 12-20 02:37:57] Table: portal_users cloned, operation took: 0.00224 ms [INFO][ 2021-12-20 02:37:57] Getting data of table: portal_wpforms_tasks_meta (0.02 MB)[ INFO] [2021-12-20 02:37:57] Table: portal_wpforms_tasks_meta cloned, operation took: 0.00359 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_wpmailsmtp_debug_events( 0.02 MB) [INFO] [2021-12-20 02:37:57] Table: portal_wpmailsmtp_debug_events cloned, operation took: 0.00021 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_wpmailsmtp_tasks_meta (0.02 MB) [INFO] [2021-12-20 02:37:57] Table: portal_wpmailsmtp_tasks_meta cloned, operation took: 0.00476 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_wt_mgdp_ftp (0.02 MB) [INFO] [2021-12-20 02:37:57] Table: portal_wt_mgdp_ftp cloned, operation took: 0.00020 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_wtmgdp_log (0.02 MB) [INFO] [2021-12-20 02:37:57] Table: portal_wtmgdp_log cloned, operation took: 0.00093 ms [INFO] [2021-12-20 02:37:57] Getting data of table: portal_yoast_indexable (0.20 MB) [INFO] [2021-12-20 02:37:58] Table: portal_yoast_indexable cloned, operation took: 0.14487 ms [INFO] [2021-12-20 02:37:58] Getting data of table: portal_yoast_indexable_hierarchy (0.06 MB) [ INFO] [2021-12-20 02:37:58] Table: portal_yoast_indexable_hierarchy cloned, operation took: 0.00335 ms [INFO] [2021-12-20 02:37:58] Getting data of table: portal_yoast_migrations( 0.03 MB) [INFO] [2021-12-20 02:37:58] Table: portal_yoast_migrations cloned, operation took: 0.00142 ms [INFO] [2021-12-20 02:37:58] Getting data of table: portal_yoast_primary_term (0.05 MB) [INFO] [2021-12-20 02:37:58] Table: portal_yoast_primary_term cloned, operation took: 0.00156 ms [INFO] [2021-12-20 02:37:58] Getting data of table: portal_yoast_seo_links (0.12 MB) [INFO] [2021-12-20 02:37:58] Table: portal_yoast_seo_links cloned, operation took: 0.11612 ms [INFO] [2021-12-20 02:37:58] Getting data of table: portal_yoast_seo_meta (0.01 MB) [INFO] [2021- 12-20 02:37:58] Table: portal_yoast_seo_meta cloned, operation took: 0.00466 ms [INFO] [2021-12-20 02:37:58] Table data exported. [INFO] [2021-12-20 02:37: 58] Memory usage after data export: 110.26 MB [INFO] [2021-12-20 02:37:58] Entire process took: 3.0294 s [SUCCESS] [2021-12-20 02:37:58] Database backup finished[ STEP] [2021-12-20 02:37:58] Making archive [INFO] [2021-12-20 02:37:58] Compressing…[ INFO] [2021-12-20 02:37:58] Using PclZip module to create the backup [INFO] [ 2021-12-20 02:37:58] Legacy setting: Using default modules depending on user server [INFO] [2021-12-20 02:37:58] Starting background process on server-side…[ SUCCESS] [2021-12-20 02:37:58] Request sent successfully, without error returned.[ WARN] [2021-12-20 02:38:00] Could not find any response from the server, trying again in 3 seconds. [WARN] [2021-12-20 02:38:03] Still nothing backup probably is not running. [STEP] [2021-12-20 02:38:03] Reverting backup, removing file…[ ERROR] [2021-12-20 02:38:03] There was an error during backup… [ERROR] [2021- 12-20 02:38:03] Backup could not run on your server, please check global logs.[ STEP] [2021-12-20 02:38:03] Aborting backup… [DOWNLOAD GENERATED] File downloaded on (server time): 2021-12-20 02:38:09 [DOWNLOAD GENERATED] Last update (seconds): 43 seconds ago [DOWNLOAD GENERATED] Last update (date): 2021-12-20 02:37:26 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpremium-backup-failed%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 3 replies - 1 through 3 (of 3 total) * Thread Starter [hsappleton](https://wordpress.org/support/users/hsappleton/) * (@hsappleton) * [4 years, 4 months ago](https://wordpress.org/support/topic/premium-backup-failed/#post-15178958) * I bought a premium backup. It works well on one website but doesn’t work on this one. most times the backup stops or fail * Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/) * (@iclyde) * [4 years, 4 months ago](https://wordpress.org/support/topic/premium-backup-failed/#post-15180467) * Hi [@hsappleton](https://wordpress.org/support/users/hsappleton/) * For premium users we’re happy to help via e-mail and live-chat as this forum is only for free users. * Nevertheless as this issue may also happen to free users, I’ll leave the solution here as well. * –––– * It seems like your PHP CLI is damaged or at least its source code is modified e.g. by your hosting provider (it’s common practice). * Disabling it and switching backup method should solve it. * Please follow these steps: 1. Use these settings in the first section: [https://prnt.sc/1s1ocpa](https://prnt.sc/1s1ocpa) 2. Save first section 3. Now, go to “Other options” section 4. Change backup method: [https://prnt.sc/1s1ofpa](https://prnt.sc/1s1ofpa) 5. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31) 6. Modify query output: [https://prnt.sc/1trxucl](https://prnt.sc/1trxucl) (set this value to 300) 7. Save “Other options” section * For future, please contact us via e-mail [ support (at) backupbliss dot com ] * Let me know if that worked for you 🙂 Thank you! * Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/) * (@iclyde) * [4 years, 4 months ago](https://wordpress.org/support/topic/premium-backup-failed/#post-15199615) * As we didn’t hear any reply in last days. I can assume that you resolved the issue. * Feel free to open new topic if I am wrong! Thank you 🙂 Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘premium backup failed’ is closed to new replies. * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566) * [Backup Migration](https://wordpress.org/plugins/backup-backup/) * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq) * [Support Threads](https://wordpress.org/support/plugin/backup-backup/) * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/) ## Tags * [backup fail](https://wordpress.org/support/topic-tag/backup-fail/) * 3 replies * 2 participants * Last reply from: [iClyde](https://wordpress.org/support/users/iclyde/) * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/premium-backup-failed/#post-15199615) * Status: resolved