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  1. thebestwebsites
    Member
    Posted 1 year ago #

    Hello,

    I read the help re: selecting the preferred image for the plugin to use when sharing. Added the meta tag in the head section but the shared image I want is not being 'honored' by the plugin.

    I'm supporting a client with the launch of a website. So I'm unable to post a URL for you to see the issue in action (i'll be happy to send info via email if you respond with email address)

    thanks,

    https://wordpress.org/plugins/shareaholic/

  2. devinemily_shareaholic
    Member
    Posted 1 year ago #

    @thebestwebsite - Okay, I can definitely help with that. You can send info to devin@shareaholic.com, and I'll look into it for you :)

  3. thebestwebsites
    Member
    Posted 1 year ago #

    Thanks - sent you an email a few seconds ago.

  4. thebestwebsites
    Member
    Posted 1 year ago #

    Hi Emily - I've sent a followup email requesting an update. Can you advise? thanks,

  5. thebestwebsites
    Member
    Posted 1 year ago #

    Still waiting for a response to this issue -- !!!

  6. maryanne_shareaholic
    Member
    Plugin Author

    Posted 1 year ago #

    Hi @thebestwebsites,

    Sorry for the delay! Do you mind sending over that information to me via email? I'll be handling this issue moving forward to ensure you get a quicker response time.

    Thanks!

    Mary Anne
    maryanne@shareaholic.com

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