Title: Pre-select subscribe checkbox
Last modified: April 30, 2026

---

# Pre-select subscribe checkbox

 *  [David Robinson](https://wordpress.org/support/users/foxrobinson/)
 * (@foxrobinson)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/pre-select-subscribe-checkbox/)
 * I have set up this plugin on 2 sites, and on both, if “Pre-select subscribe checkbox”
   is ticked, the user is not added as a subscriber when making a purchase. Only
   if it is not selected and the user selects it on the checkout manually are they
   added as a subscriber in MailerLite. Order data is submitted and order tracking
   completed, but ‘Signed up for emails’ and ‘Subscribed to email list’ have a red
   cross next to them. Can you help with this, please?

Viewing 1 replies (of 1 total)

 *  Plugin Support [algutalml](https://wordpress.org/support/users/algutalml/)
 * (@algutalml)
 * [1 month, 1 week ago](https://wordpress.org/support/topic/pre-select-subscribe-checkbox/#post-18904339)
 * Hey David!
 * Thanks for contacting us! To help you out, we’ll need to gather some sensitive
   information(like temporary acces) that we can’t handle here on the forum. Could
   you please get in touch with us directly [here](https://www.mailerlite.com/contact-us?category=woocommerce-wordpress-shopify)?
   
   When filling out the form, please add the code WP Forum or simply mention that
   you were advised to reach out from the forum. This way, we’ll be able to assist
   you faster and more effectively.

Viewing 1 replies (of 1 total)

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpre-select-subscribe-checkbox%2F%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

 * ![](https://ps.w.org/woo-mailerlite/assets/icon-256x256.png?rev=3083985)
 * [MailerLite - WooCommerce integration](https://wordpress.org/plugins/woo-mailerlite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-mailerlite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-mailerlite/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-mailerlite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-mailerlite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-mailerlite/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [algutalml](https://wordpress.org/support/users/algutalml/)
 * Last activity: [1 month, 1 week ago](https://wordpress.org/support/topic/pre-select-subscribe-checkbox/#post-18904339)
 * Status: not resolved