Support » Plugin: WP Support Plus Responsive Ticket System » may be compromised

  • Resolved driedinkgoo


    I searched for this plugin and visitied the homepage today only to be greeted by a popup telling me to download a font pack that is actually a virus. Searching the internet shows this is a recent scam being injected into websites and may result in ransomeware being installed on your cxomputer. Do not download the font pack! And to the owner, please take your site offline until it is cleaned, so no one else gets infected. More info and a screenshot can be seen here.
    The attacjk doenst always show up, and seems to target chrome users on windows particularly.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Pradeep Makone


    Hi there,

    Thank you for reporting this. This is known issue and already been reported. It is our old site and soon we are going to shut down this site once we moved our documentation to new site below:

    It is very irresponsible to leave a known compromised website online. Can you please delete or at the very least disable this site ASAP. You are potentially infecting people’s computers that download the malware thinking that they’re following instructions to update their font package in Google Chrome.

    • This reply was modified 3 years, 9 months ago by jamiolee.
    Plugin Author Pradeep Makone


    Sorry for the delay as we had to move some contents to our new site.
    It is now suspended.

    Thank you for the quick reply Pradeep! Please confirm there is no issue with plugin security itself, as it is exactly what I need for my project.

    Very much appreciate

    Plugin Author Pradeep Makone


    Hi @kno13,

    Yes, there is no security issues with plugin itself. Please feel free to use it.
    It was our old site which had some issues, we then moved to new, secured website.

    That explains why I cannot log in to your new site

Viewing 6 replies - 1 through 6 (of 6 total)
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