Title: PPWP Not Working
Last modified: June 17, 2024

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# PPWP Not Working

 *  Resolved [designerchrome](https://wordpress.org/support/users/designerchrome/)
 * (@designerchrome)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/ppwp-not-working/)
 * Hi, just downloaded this plug-in. Just need it to do very simple password protection
   for one of the pages on our website. I enabled password protection via the Pages
   page, clicked ‘Protect’ and have a password assigned but clicking on the link
   just leads to the page with no password protection. Cache is cleared btw.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [WP Folio Team](https://wordpress.org/support/users/buildwps/)
 * (@buildwps)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/ppwp-not-working/#post-17831709)
 * Hi [@designerchrome](https://wordpress.org/support/users/designerchrome/) ,
 * Thank you for reaching out to us.
 * To better assist you, could you please provide:
    - A sample protected page URL and the password so we can take a look.
    - The hosting server and cache details you are using.
    - The theme you are using.
 * Awaiting your reply.
 *  Thread Starter [designerchrome](https://wordpress.org/support/users/designerchrome/)
 * (@designerchrome)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/ppwp-not-working/#post-17833128)
 * Hi, this is the page we’re trying to password protect:
   [https://website-4c93b144.fey.gro.mybluehost.me/applicators/](https://website-4c93b144.fey.gro.mybluehost.me/applicators/)
 * Hosting server is Bluehost, how do I provide cache details?
 * Theme is custom.
 *  Plugin Author [WP Folio Team](https://wordpress.org/support/users/buildwps/)
 * (@buildwps)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/ppwp-not-working/#post-17834073)
 * Hi [@designerchrome](https://wordpress.org/support/users/designerchrome/)
 * Could you help to:
    1. Log in to your [hosting account](https://my.bluehost.com/cgi-bin/cplogin).
    2. Go to **My Sites** then hover over your site’s box and click on **Manage Site**.
    3. Go to **Performance** and select **Caching Off**.
    4. Clear all the cache.
 * Note: You can consider testing with the default WordPress theme (Twenty-Twenty-
   Two) in the meantime.
 * Awaiting your reply.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘PPWP Not Working’ is closed to new replies.

 * ![](https://ps.w.org/password-protect-page/assets/icon-256x256.jpg?rev=3263311)
 * [PPWP - Password Protect Pages](https://wordpress.org/plugins/password-protect-page/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/password-protect-page/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/password-protect-page/)
 * [Active Topics](https://wordpress.org/support/plugin/password-protect-page/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/password-protect-page/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/password-protect-page/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [WP Folio Team](https://wordpress.org/support/users/buildwps/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/ppwp-not-working/#post-17834073)
 * Status: resolved