pProblems sending emails

Resolved Flávio
(@fuba182)

3 years, 2 months ago

Hello

We have recently had problems sending emails and have returned these errors.

https://bit.ly/2MVCGWL
https://bit.ly/3713qM9

Our settings:

https://bit.ly/36XWwHt

Can anyone help us?

Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

Thread Starter Flávio
(@fuba182)

3 years, 2 months ago

Versions:
WordPress: 5.6.1
WordPress MS: No
PHP: 7.4.13
WP Mail SMTP: 2.5.1

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: 9uOplYrIhHge0 :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.4 cv=UP0YoATy c=1 sm=1 tr=0 ts=6024286c p=HDWGobKYAAAA:8 a=LUsz6PywHjyv2RCVvt7Oog==:117 a=LUsz6PywHjyv2RCVvt7Oog==:17 a=pGLkceISAAAA:8 a=IkcTkHD0fZMA:10 a=S4dQr03xgrcA:10 a=UqCG9HQmAAAA:8 a=NWsb8vB4AAAA:8 a=5O5zyJLl2ohONMiuLmkA:9 a=X5WzXukFQvOY3ock:21 a=frz4AuCg-hUA:10 a=_W_S_7VecoQA:10 a=QEXdDO2ut3YA:10 a=dgy1FOeQ9-USh8Lz1-R7:22 a=2yZo2b7Uu7BgQam0XN4p:22 a=pHzHmUro8N SMTP code: 552
Host: smtpout.secureserver.net
Port: 465
SMTPSecure: ssl
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: OpenSSL 1.1.1g 21 Apr 2020
Apache.mod_security: No

Debug:
Mailer: Outro SMTP
SMTP Error: data not accepted.

SMTP Debug:
2021-02-10 18:39:39 Connection: opening to ssl://smtpout.secureserver.net:465, timeout=300, options=array()

2021-02-10 18:39:39 Connection: opened

2021-02-10 18:39:39 SERVER -> CLIENT: 220 p3plsmtpa09-07.prod.phx3.secureserver.net :SMTPAUTH: 9uOplYrIhHge0 : ESMTP server p3plsmtpa09-07.prod.phx3.secureserver.net ready

2021-02-10 18:39:39 CLIENT -> SERVER: EHLO petrizi.com.br

2021-02-10 18:39:39 SERVER -> CLIENT: 250-p3plsmtpa09-07.prod.phx3.secureserver.net hello [3.82.167.92], secureserver.net250-HELP250-AUTH LOGIN PLAIN250-SIZE 30000000250-PIPELINING250-8BITMIME250 OK

2021-02-10 18:39:39 CLIENT -> SERVER: AUTH LOGIN

2021-02-10 18:39:39 SERVER -> CLIENT: 334 VXNlcm5hbWU6

2021-02-10 18:39:39 CLIENT -> SERVER: [credentials hidden]

2021-02-10 18:39:39 SERVER -> CLIENT: 334 UGFzc3dvcmQ6

2021-02-10 18:39:39 CLIENT -> SERVER: [credentials hidden]

2021-02-10 18:39:39 SERVER -> CLIENT: 235 … authentication succeeded :: 9uOplYrIhHge0

2021-02-10 18:39:39 CLIENT -> SERVER: MAIL FROM:<atendimento@petrizi.com.br>

2021-02-10 18:39:39 SERVER -> CLIENT: 250 <atendimento@petrizi.com.br> sender ok

2021-02-10 18:39:39 CLIENT -> SERVER: RCPT TO:<fpxmarketingdigital@gmail.com>

2021-02-10 18:39:39 SERVER -> CLIENT: 250 <fpxmarketingdigital@gmail.com> recipient ok

2021-02-10 18:39:39 CLIENT -> SERVER: DATA

2021-02-10 18:39:39 SERVER -> CLIENT: 354 OK

2021-02-10 18:39:39 CLIENT -> SERVER: Date: Wed, 10 Feb 2021 18:39:39 +0000

2021-02-10 18:39:39 CLIENT -> SERVER: To: fpxmarketingdigital@gmail.com

2021-02-10 18:39:39 CLIENT -> SERVER: From: Petrizi Makeup <atendimento@petrizi.com.br>

2021-02-10 18:39:39 CLIENT -> SERVER: Subject: WP Mail SMTP: HTML Test email to fpxmarketingdigital@gmail.com

2021-02-10 18:39:39 CLIENT -> SERVER: Message-ID: <3uspICnC7zGvPnm2oEAF6ov5rCaH1wzyzX8xStq4sSI@petrizi.com.br>

2021-02-10 18:39:39 CLIENT -> SERVER: X-Mailer: WPMailSMTP/Mailer/smtp 2.5.1

2021-02-10 18:39:39 CLIENT -> SERVER: X-Mailer-Type: WPMailSMTP/Admin/Test

2021-02-10 18:39:39 CLIENT -> SERVER: MIME-Version: 1.0

2021-02-10 18:39:39 CLIENT -> SERVER: Content-Type: text/html; charset=UTF-8

2021-02-10 18:39:39 CLIENT -> SERVER:

2021-02-10 18:39:39 CLIENT -> SERVER: <!doctype html>

2021-02-10 18:39:39 CLIENT -> SERVER: <html lang=”en”>

2021-02-10 18:39:39 CLIENT -> SERVER: <head>

2021-02-10 18:39:39 CLIENT -> SERVER: <meta http-equiv=”Content-Type” content=”text/html; charset=UTF-8″>

2021-02-10 18:39:39 CLIENT -> SERVER: <meta http-equiv=”X-UA-Compatible” content=”IE=edge”>

2021-02-10 18:39:39 CLIENT -> SERVER: <meta name=”viewport” content=”width=device-width”>

2021-02-10 18:39:39 CLIENT -> SERVER: <title>WP Mail SMTP Test Email</title>

2021-02-10 18:39:39 CLIENT -> SERVER: <style type=”text/css”>@media only screen and (max-width: 599px) {table.body .container {width: 95% !important;}.header {padding: 15px 15px 12px 15px !important;}.header img {width: 200px !important;height: auto !important;}.content, .aside {padding: 30px 40px 20px 40px !important;}}</style>

2021-02-10 18:39:39 CLIENT -> SERVER: </head>

2021-02-10 18:39:39 CLIENT -> SERVER: <body style=”height: 100% !important; width: 100% !important; min-width: 100%; -moz-box-sizing: border-box; -webkit-box-sizing: border-box; box-sizing: border-box; -webkit-font-smoothing: antialiased !important; -moz-osx-font-smoothing: grayscale !important; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; margin: 0; Margin: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; background-color: #f1f1f1; text-align: center;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <table border=”0″ cellpadding=”0″ cellspacing=”0″ width=”100%” height=”100%” class=”body” style=”border-collapse: collapse; border-spacing: 0; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; height: 100% !important; width: 100% !important; min-width: 100%; -moz-box-sizing: border-box; -webkit-box-sizing: border-box; box-sizing: border-box; -webkit-font-smoothing: antialiased !important; -moz-osx-font-smoothing: grayscale !important; background-color: #f1f1f1; color: #444; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; margin: 0; Margin: 0; text-align: left; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <tr style=”padding: 0; vertical-align: top; text-align: left;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <td align=”center” valign=”top” class=”body-inner wp-mail-smtp” style=”word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; margin: 0; Margin: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; text-align: center;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <!– Container –>

2021-02-10 18:39:39 CLIENT -> SERVER: <table border=”0″ cellpadding=”0″ cellspacing=”0″ class=”container” style=”border-collapse: collapse; border-spacing: 0; padding: 0; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; width: 600px; margin: 0 auto 30px auto; Margin: 0 auto 30px auto; text-align: inherit;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <!– Header –>

2021-02-10 18:39:39 CLIENT -> SERVER: <tr style=”padding: 0; vertical-align: top; text-align: left;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <td align=”center” valign=”middle” class=”header” style=”word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: normal; margin: 0; Margin: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; text-align: center; padding: 30px 30px 22px 30px;”>

2021-02-10 18:39:39 CLIENT -> SERVER:

2021-02-10 18:39:39 CLIENT -> SERVER: </td>

2021-02-10 18:39:39 CLIENT -> SERVER: </tr>

2021-02-10 18:39:39 CLIENT -> SERVER: <!– Content –>

2021-02-10 18:39:39 CLIENT -> SERVER: <tr style=”padding: 0; vertical-align: top; text-align: left;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <td align=”left” valign=”top” class=”content” style=”word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: normal; margin: 0; Margin: 0; text-align: left; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; background-color: #ffffff; padding: 60px 75px 45px 75px; border-right: 1px solid #ddd; border-bottom: 1px solid #ddd; border-left: 1px solid #ddd; border-top: 3px solid #809eb0;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <div class=”success” style=”text-align: center;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <p class=”check” style=”-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; margin: 0 auto 16px auto; Margin: 0 auto 16px auto; text-align: center;”>

2021-02-10 18:39:39 CLIENT -> SERVER:

2021-02-10 18:39:39 CLIENT -> SERVER: </p>

2021-02-10 18:39:39 CLIENT -> SERVER: <p class=”text-extra-large text-center congrats” style=”-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; mso-line-height-rule: exactly; line-height: 140%; font-size: 20px; text-align: center; margin: 0 0 20px 0; Margin: 0 0 20px 0;”>

2021-02-10 18:39:39 CLIENT -> SERVER: Congrats, test email was sent successfully!

2021-02-10 18:39:39 CLIENT -> SERVER: </p>

2021-02-10 18:39:39 CLIENT -> SERVER: <p class=”text-large” style=”-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; text-align: left; mso-line-height-rule: exactly; line-height: 140%; margin: 0 0 15px 0; Margin: 0 0 15px 0; font-size: 16px;”>

2021-02-10 18:39:39 CLIENT -> SERVER: Thank you for trying out WP Mail SMTP. We’re on a mission to make sure that your emails actually get delivered.

2021-02-10 18:39:39 CLIENT -> SERVER: </p>

2021-02-10 18:39:39 CLIENT -> SERVER: <p class=”text-large” style=”-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; text-align: left; mso-line-height-rule: exactly; line-height: 140%; margin: 0 0 15px 0; Margin: 0 0 15px 0; font-size: 16px;”>

2021-02-10 18:39:39 CLIENT -> SERVER: If you find this free plugin useful, please consider giving WP Mail SMTP Pro a try!

2021-02-10 18:39:39 CLIENT -> SERVER: </p>

2021-02-10 18:39:39 CLIENT -> SERVER: <p class=”signature” style=”-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; text-align: left; margin: 20px 0 0 0; Margin: 20px 0 0 0;”>

2021-02-10 18:39:39 CLIENT -> SERVER:

2021-02-10 18:39:39 CLIENT -> SERVER: </p>

2021-02-10 18:39:39 CLIENT -> SERVER: <p style=”-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; text-align: left; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; margin: 0 0 15px 0; Margin: 0 0 15px 0;”>

2021-02-10 18:39:39 CLIENT -> SERVER: Jared Atchison<br>Lead Developer, WP Mail SMTP

2021-02-10 18:39:39 CLIENT -> SERVER: </p>

2021-02-10 18:39:39 CLIENT -> SERVER: </div>

2021-02-10 18:39:39 CLIENT -> SERVER: </td>

2021-02-10 18:39:39 CLIENT -> SERVER: </tr>

2021-02-10 18:39:39 CLIENT -> SERVER: <!– Aside –>

2021-02-10 18:39:39 CLIENT -> SERVER: <tr style=”padding: 0; vertical-align: top; text-align: left;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <td align=”left” valign=”top” class=”aside upsell-mi” style=”word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: normal; margin: 0; Margin: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; background-color: #f8f8f8; border-top: 1px solid #dddddd; border-right: 1px solid #dddddd; border-bottom: 1px solid #dddddd; border-left: 1px solid #dddddd; text-align: center !important; padding: 30px 75px 25px 75px;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <h6 style=”padding: 0; color: #444444; word-wrap: normal; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: bold; mso-line-height-rule: exactly; line-height: 130%; font-size: 18px; text-align: center; margin: 0 0 15px 0; Margin: 0 0 15px 0;”>

2021-02-10 18:39:39 CLIENT -> SERVER: Unlock More Features with WP Mail SMTP Pro

2021-02-10 18:39:39 CLIENT -> SERVER: </h6>

2021-02-10 18:39:39 CLIENT -> SERVER: <p class=”text-large” style=”-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; mso-line-height-rule: exactly; line-height: 140%; margin: 0 0 15px 0; Margin: 0 0 15px 0; font-size: 16px; text-align: center;”>

2021-02-10 18:39:39 CLIENT -> SERVER: Email Logs and Notification Controls<br>

2021-02-10 18:39:39 CLIENT -> SERVER: Amazon SES / Outlook.com / Office 365 integrations<br>

2021-02-10 18:39:39 CLIENT -> SERVER: Access to our world class support team

2021-02-10 18:39:39 CLIENT -> SERVER: </p>

2021-02-10 18:39:39 CLIENT -> SERVER: <p class=”text-large last” style=”-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; mso-line-height-rule: exactly; line-height: 140%; font-size: 13px; text-align: center; margin: 0 0 0 0; Margin: 0 0 0 0;”>

2021-02-10 18:39:39 CLIENT -> SERVER: WP Mail SMTP users get <span style=”font-weight:700;color:#218900;”>$50 off</span>, automatically applied at checkout

2021-02-10 18:39:39 CLIENT -> SERVER: </p>

2021-02-10 18:39:39 CLIENT -> SERVER: <center style=”width: 100%;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <table class=”button large expanded orange” style=”border-collapse: collapse; border-spacing: 0; padding: 0; vertical-align: top; text-align: left; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #e27730; width: 100% !important;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <tr style=”padding: 0; vertical-align: top; text-align: left;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <td class=”button-inner” style=”word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: normal; margin: 0; Margin: 0; text-align: left; font-size: 14px; mso-line-height-rule: exactly; line-height: 100%; padding: 20px 0 20px 0;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <table style=”border-collapse: collapse; border-spacing: 0; padding: 0; vertical-align: top; text-align: left; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; width: 100% !important;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <tr style=”padding: 0; vertical-align: top; text-align: left;”>

2021-02-10 18:39:39 CLIENT -> SERVER: <td style=”word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; font-family: ‘Helvetica Neue’,Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; margin: 0; Margin: 0; font-size: 14px; text-align: center; color: #ffffff; background: #e27730; border: 1px solid #c45e1b; border-bottom: 3px solid #c45e1b; mso-line-height-rule: exactly; line-height: 100%;”>

2021-02-10 18:39:39 CLIENT -> SERVER:

2021-02-10 18:39:39 CLIENT -> SERVER: Upgrade to WP Mail SMTP Pro Today

2021-02-10 18:39:39 CLIENT -> SERVER:

2021-02-10 18:39:39 CLIENT -> SERVER: </td>

2021-02-10 18:39:39 CLIENT -> SERVER: </tr>

2021-02-10 18:39:39 CLIENT -> SERVER: </table>

2021-02-10 18:39:39 CLIENT -> SERVER: </td>

2021-02-10 18:39:39 CLIENT -> SERVER: </tr>

2021-02-10 18:39:39 CLIENT -> SERVER: </table>

2021-02-10 18:39:39 CLIENT -> SERVER: </center>

2021-02-10 18:39:39 CLIENT -> SERVER: </td>

2021-02-10 18:39:39 CLIENT -> SERVER: </tr>

2021-02-10 18:39:39 CLIENT -> SERVER: </table>

2021-02-10 18:39:39 CLIENT -> SERVER: </td>

2021-02-10 18:39:39 CLIENT -> SERVER: </tr>

2021-02-10 18:39:39 CLIENT -> SERVER: </table>

2021-02-10 18:39:39 CLIENT -> SERVER: </body>

2021-02-10 18:39:39 CLIENT -> SERVER: </html>

2021-02-10 18:39:39 CLIENT -> SERVER:

2021-02-10 18:39:39 CLIENT -> SERVER:

2021-02-10 18:39:39 CLIENT -> SERVER:

2021-02-10 18:39:39 CLIENT -> SERVER: .

2021-02-10 18:39:40 SERVER -> CLIENT: 552 9uOplYrIhHge0 :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.4 cv=UP0YoATy c=1 sm=1 tr=0 ts=6024286c p=HDWGobKYAAAA:8 a=LUsz6PywHjyv2RCVvt7Oog==:117 a=LUsz6PywHjyv2RCVvt7Oog==:17 a=pGLkceISAAAA:8 a=IkcTkHD0fZMA:10 a=S4dQr03xgrcA:10 a=UqCG9HQmAAAA:8 a=NWsb8vB4AAAA:8 a=5O5zyJLl2ohONMiuLmkA:9 a=X5WzXukFQvOY3ock:21 a=frz4AuCg-hUA:10 a=_W_S_7VecoQA:10 a=QEXdDO2ut3YA:10 a=dgy1FOeQ9-USh8Lz1-R7:22 a=2yZo2b7Uu7BgQam0XN4p:22 a=pHzHmUro8N

2021-02-10 18:39:40 SMTP ERROR: DATA END command failed: 552 9uOplYrIhHge0 :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.4 cv=UP0YoATy c=1 sm=1 tr=0 ts=6024286c p=HDWGobKYAAAA:8 a=LUsz6PywHjyv2RCVvt7Oog==:117 a=LUsz6PywHjyv2RCVvt7Oog==:17 a=pGLkceISAAAA:8 a=IkcTkHD0fZMA:10 a=S4dQr03xgrcA:10 a=UqCG9HQmAAAA:8 a=NWsb8vB4AAAA:8 a=5O5zyJLl2ohONMiuLmkA:9 a=X5WzXukFQvOY3ock:21 a=frz4AuCg-hUA:10 a=_W_S_7VecoQA:10 a=QEXdDO2ut3YA:10 a=dgy1FOeQ9-USh8Lz1-R7:22 a=2yZo2b7Uu7BgQam0XN4p:22 a=pHzHmUro8N

SMTP Error: data not accepted.

Thread Starter Flávio
(@fuba182)

3 years, 2 months ago

Just to add, I realized that by deflecting the HTML option in the test send, the email is sent without formatting. When enabling the email it is not sent. And automatic emails through the request that have html formatting are not sent.

https://bit.ly/3a9WqyO

Sanjeev Aryal
(@sanzeeb3)

3 years, 2 months ago

Hi @fuba182,

Thanks for the details. It looks like the SMTP server (GoDaddy) isn’t accepting the HTML emails because of suspicious content. This can happen due to DNS records misconfiguration, un-accepted sender’s address, etc. Please make sure the From Email in WP Mail SMTP is your authenticated email address which is atendimento@petrizi.com.br.

Please update to WP Mail SMTP’s latest version and send a test email. This version includes the domain checker feature which reports if your DNS records correctly set up to send emails.

I hope this helps!

Thread Starter Flávio
(@fuba182)

3 years, 2 months ago

Thanks for the reply. Yes the DNS settings were incorrect, as you said…. it was better for us to change the SMTP server, which now works perfectly in the plugin. Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

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