Posts not being shared to twitter

Resolved ferns
(@ferns)

4 years, 2 months ago

My auto posts have stopped working (I only post to twitter).

The account is connected, there are posts in the queue, it seems to think it’s sharing, does a countdown, but never shares. The logs are empty. There are no errors.

I’ve tried stopping sharing and restarting, deleting the account and resetting, reinstalling the app.

I have wp crontrol installed and saw you wanted to see a screenshot in another ticket, but I don’t know how to include it here.

Thanks.

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Contributor Uriahs Victor
(@uriahs-victor)

4 years, 2 months ago

@ferns you can upload the screenshot here: http://pasteboard.co/ then send us the link

Thread Starter ferns
(@ferns)

4 years, 2 months ago

Thanks for that.

Screenshots here:
https://pasteboard.co/IRKDcw5.jpg
https://pasteboard.co/IRKDz1D.jpg
https://pasteboard.co/IRKDP98.jpg
https://pasteboard.co/IRKE3py.jpg

Thread Starter ferns
(@ferns)

4 years, 2 months ago

Ha! Ok. I just went into my cpanel cron job, edited and resaved, since asking for those logs made me think about it, and I JUST had a post go out about a minute after I posted these screenshots.

So maybe it was somehow corrupt.

I’m going to leave this ticket open if that’s okay and see if the next one works (it’s set to go out every 8 hours).

Thanks.

Thread Starter ferns
(@ferns)

4 years, 2 months ago

Hi,

It posted three, but then I made the mistake of stopping it to reset the start time of the ‘every 8 hours’ and then did ‘start sharing’ again.

It did not post the restarted one (it behaved as described in the initial ticket).

This is crontrol showing the rop tasks.

https://pasteboard.co/IRSF3cW.jpg

Thanks

Thread Starter ferns
(@ferns)

4 years, 2 months ago

Alright. It’s not doing any action on THOSE cron jobs in that screenshot, but it showed that another one ran 27 minutes later and kicked off a post.

I’m going to stop touching it and call this ticket closed.

Thanks.

Plugin Contributor Uriahs Victor
(@uriahs-victor)

4 years, 2 months ago

Hi @ferns from the screenshots you sent it shows that the cron tasks were not being sent timely, you can see that in the screenshot many had the next run with “Now” this means that the scheduled time for those cron tasks have passed.

We recommend having your cron job fire every 10-15 minutes

Viewing 6 replies - 1 through 6 (of 6 total)

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