Support » Fixing WordPress » Posts and pages disappeared after updating to 3.8

  • Updated WordPress to 3.8, and now none of my posts, pages, or media show up in my dashboard. It’s like I never posted anything at all. When I look at the published site, I get a 404 message. My menu isn’t at the top, either. However, my sidebar information still shows up in the published site. That’s about it.

    I looked at my web hosting provider and it seems like all my files are still there. It’s like WordPress just lost all connection to them. Any suggestions?

    I’m using a theme called Peekaboo, if that’s relevant. Here’s a link to my site:

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  • Moderator t-p


    Your them “Peekaboo” is a theme, and have no access to its code.

    Have you tried:
    – deactivating ALL plugins temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicable, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    – switching to the unedited default, core-bundled Theme (such as Twenty Twelve, Twenty Thirteen or Twenty Fourteen) for a moment using the WP dashboard to rule out any theme-specific issue. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    – If the above troubleshooting steps fail to resolve the issue, try manually re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. Read the Manual Update directions first!
    Always backup everything (including your database) before doing any actions, just in case.

    Yep, same exact thing happened to my client yesterday. She tried to upgrade and goodbye all posts and pages.

    Fortunately, the content isn’t gone in the db, so I can only guess they made a template change or something?

    Anyone else?



    Forum Moderator

    @eduardocolmenares – please start your own thread and include more info in your post.

Viewing 3 replies - 1 through 3 (of 3 total)
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