Shareaholic | share buttons, related posts, social analytics & more
[resolved] Post/pages not excluded from Related Content (5 posts)

  1. tinysauce
    Posted 2 years ago #

    I have checked "Exclude from Related Content" from many of my pages but they are still showing under Related Content.

    I am running the latest version of Shareaholic (Version


  2. devinemily_shareaholic
    Posted 1 year ago #

    @tinysauce - It takes some time (~2 hours) for the updates to show. If you're still having this problem, let us know, and we can help you troubleshoot!

  3. tinysauce
    Posted 1 year ago #

    @devinemily_shareaholic We were waiting days and still were not seeing updates. Since the time of this initial post we moved on to a different solution. I know that you all are busy developing/improving/supporting the plugin so there are no hard feelings, but it can't come as a huge surprise that one would move on after waiting more than 2 weeks for a response.

  4. devinemily_shareaholic
    Posted 1 year ago #

    I completely understand, and I'm really sorry for the delay. We're streamlining our Customer Service to ensure faster response times in the future. If you change your mind, you can email me directly in the future: devin@shareaholic.com :)

  5. tinysauce
    Posted 1 year ago #

    @devinemily_shareaholic Thanks! The if this one issue were resolved we would probably continue using the plugin, so we will keep you in mind for the future on other projects.

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