• I use a simple blog post for notifying users about new blogs:

    —-
    There is a new blog post:

    {{POSTLINK-WITHTITLE}}

    {{POSTIMAGE}}

    Have a nice day!
    —-

    It all looks great in the template preview. But when sent, the mail includes two images side by side. The first one is an empty, “missing” image of the same size as the POSTIMAGE. The second one is the actual POSTIMAGE.

    Some e-mail clients show the “broken image” icon for the first, empty image. The actual POSTIMAGE is positioned right next to it. The actual e-mail looks broken and does not reflect the preview.

    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Asmi Patel

    (@asmipatel)

    Hello @wideep,

    This is strange. I have tested this on my end but couldn’t replicate the issue. Can you please contact us here so that we can get more details and try to resolve the issue?

    Thank You!

    Plugin Contributor Asmi Patel

    (@asmipatel)

    Hello @wideep,

    Any updates regarding this?

    I have the same issue on a site I’m using the plugin on.

    My template is

    Hello {{NAME}},

    I’ve published a new blog article on the HanuHanu.org website:

    {{POSTIMAGE}}
    <h2>{{POSTTITLE}}</h2>
    <h4>{{POSTEXCERPT}}</h4>
    <p>You can view it from this link : {{POSTLINK}}</p>

    The template preview looks fine but when the email is sent there is an empty image placeholder ahead of the post image.

    On my laptop it looks like a boundary line around the featured image with the actual image off to the right whereas when I look on my phone it is a broken image placeholder with the actual image underneath.

Viewing 3 replies - 1 through 3 (of 3 total)
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