Title: Postie email issues.
Last modified: November 10, 2016

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# Postie email issues.

 *  Resolved [tmmslynn](https://wordpress.org/support/users/tmmslynn/)
 * (@tmmslynn)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/postie-email-issues/)
 * Hi everyone,
 * I run postie on my school website that I host. I have 100 teachers signed up 
   to post via email but have been encountering issues with some teachers. They 
   all have their email going to their own category page. For some there are no 
   issues. For others the post comes up all messed up off to the left of the page.
   Others, the photos they are sending are not being posted. I’m not sure why this
   is happening. One of my teachers sometimes when she posts it goes to her page
   and other time it goes to a different category that it is not assigned to. my
   page is [tmmslynn.com](http://tmmslynn.com)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * (@wayneallen-1)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/postie-email-issues/#post-8420110)
 * >For others the post comes up all messed up off to the left of the page
 * FYI it is always helpful if you can provide an example.
 * I did find a page with this issue, and it appears that the text came from MS 
   Office (either Outlook or pasted from MS Word). Office products add a lot of 
   inline styles. Example:
    `<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.
   25in; mso-list: l2 level1 lfo1;">Vocabulary for talking about illnesses and accident
   </p>`
 * Other than getting your teachers to change their behavior (unlikely I know) the
   only thing to do is to clean up the html. This can be done manually, or you can
   write an addon ([http://postieplugin.com/extending/](http://postieplugin.com/extending/))
   or use an existing addon like [http://postieplugin.com/downloads/clean-html-addon/](http://postieplugin.com/downloads/clean-html-addon/)
 * >Others, the photos they are sending are not being posted
    >other time it goes
   to a different category that it is not assigned to
 * For these issues I’d need more detailed information. I’d suggest turning on “
   Enable Debug Logging” then sending the relevant parts of your webserver logs 
   to [help@postieplugin.com](https://wordpress.org/support/topic/postie-email-issues/help@postieplugin.com?output_format=md)
   after the issue has happened again.
 *  Thread Starter [tmmslynn](https://wordpress.org/support/users/tmmslynn/)
 * (@tmmslynn)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/postie-email-issues/#post-8420277)
 * Thank you for the reply. I turned on debug mode enabled so I will get that. Another
   thing I noticed is that when people send pictures, the one that don’t get posted
   will be in my media folder but will not show up, or show upside down.
 *  Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * (@wayneallen-1)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/postie-email-issues/#post-8421586)
 * As to why some images are upside down, this has to do with the device the picture
   was taken on. This plugin seems to work for most people. [https://wordpress.org/plugins/image-rotation-fixer/](https://wordpress.org/plugins/image-rotation-fixer/)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Postie email issues.’ is closed to new replies.

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## Tags

 * [category](https://wordpress.org/support/topic-tag/category/)
 * [Issues](https://wordpress.org/support/topic-tag/issues/)
 * [photos](https://wordpress.org/support/topic-tag/photos/)

 * 3 replies
 * 2 participants
 * Last reply from: [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/postie-email-issues/#post-8421586)
 * Status: resolved