Support » Plugin: Timely All-in-One Events Calendar » Posterboard lost CSS

  • Resolved Sheila

    (@sheilahoff)


    Client’s posterboard setting seem to have been lost. Here’s a link to what it looks like: https://movementfromwithin.net/wp-content/uploads/2019/05/calendar-posterboard-broken.png

    Here’s what I’ve tried so far to no avail:
    Cleared both caches and viewed in private browser
    Tried changing the calendar theme under Events – Calendar Themes but it changed nothing.

    For now I’ve disabled the Posterboard so it displays Agenda format until we figure this out. Hopefully soon.

    using WP v5.2
    Time.ly’s All-in-One Event Calendar plugin Version 2.5.40
    Posterboard and Stream Version 1.2.12

    ALSO – I tried to post a ticket in the Time.ly Dashboard where I was logged in and after posting all the information it came back and said Oops! Some errors occurred Couldn’t authenticate you. WHAT does that mean? How do I get authenticated? Geez.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Benjamin

    (@bsokic)

    Dear @sheilahoff,

    Sorry for not replying sooner. Please navigate to your WP admin Dashboard -> Events -> Theme Options and hit Save Options, this regenerates the CSS and it should fix your issue.

    If that does not help, then the problem lies in folder / files permissions, so please check your /wp-content/ and plugin /wp-content/plugins/all-in-one-event-calendar/ folder permission, these folders and sub-folders should have permission 755.

    “Oops! Some errors occurred Couldn’t authenticate you.” – This has been fixed in the meantime, so you can create a support ticket there.

    Sincerely,
    Ben

    Thread Starter Sheila

    (@sheilahoff)

    Ben, thanks for the response. I’ve responded over on the ticket to confirm that it works. But I’m pasting in here also for anyone who finds this later…

    The permissions on the theme folders are fine and haven’t been touched in 5 years since installed. I had read to save but had saved the settings not the theme options. Once I did that I now have the framework for the posterboard. I think I just have to go back in and re-establish the custom colors. Not sure how this all happened though. It’s frankly been a PITA to have it down so long and not be able to fix it.

Viewing 2 replies - 1 through 2 (of 2 total)
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