Support » Plugin: Video Background » Poster image not being updated

  • Resolved chrisfromthelc


    After the initial poster image selection, I’m unable to select a new image. I’ve replaced the video with no issues, but selecting a new image does not update the _wp_attached_file and _wp_attachment_metadata in wp_post_meta. Deleting the image, clearing the database rows, and re-adding the new image does not help to get it updated.

    I’m running WP 4.5.3, Genesis Framework and no other plugins yet (the site is in development)

    Thanks in advance for your help!

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  • Plugin Author Blake


    Hi chrisfromthelc,

    Thanks for using Video Background and I apologize for the late response.

    This is quite an odd issue you are having. I have not seen this problem before.

    Would you mind shooting me an email (can be found at so we can get this issue resolved?

    Looking forward to your response.


    Plugin Author Blake


    Closing ticket due to no response.


Viewing 2 replies - 1 through 2 (of 2 total)
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