Title: Postal code issue or zip code issue
Last modified: February 17, 2023

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# Postal code issue or zip code issue

 *  Resolved [daman13](https://wordpress.org/support/users/daman13/)
 * (@daman13)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/postal-code-issue-or-zip-code-issue/)
 * I have installed squareup plugin in my woocommerce website
   I am facing postal
   code issue when i try to checkout
    - after adding product to cart and goes to checkout page and enter the information
      according to canada region
    - After enter all billing details
      Right side payment box enter detailsIssue 
      in zip box after enter CVV code-here right side box only allow for numeric
      values not for alphabets and only 5 characters are allowed in this
 * You can check though this product you can add in cart then go for checkout process
 * we are not able to enter postal zip code like this one
   N2H 2Z8
 * That’s the credentials
 * You can use dummy card details
    -  This topic was modified 3 years, 1 month ago by [James Huff](https://wordpress.org/support/users/macmanx/).
      Reason: username, password, and credit card details removed
    -  This topic was modified 3 years, 1 month ago by [James Huff](https://wordpress.org/support/users/macmanx/).
      Reason: redundant link removed
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpostal-code-issue-or-zip-code-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Igor H](https://wordpress.org/support/users/ihereira/)
 * (@ihereira)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/postal-code-issue-or-zip-code-issue/#post-16482042)
 * Hello,
 * Please refrain to send credentials in this forum, [it is not permitted](https://wordpress.org/support/guidelines/#the-bad-stuff).
 * I was checking on my end I could add the postal code:
 * ![](https://i0.wp.com/snipboard.io/wYeMjH.jpg?ssl=1)
 * To get a better idea, please share a copy of your site’s **_System Status Report_**,
   You can find it via **_WooCommerce > Status_**. Select “Get system report” and
   then “Copy for support”. 
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/postal-code-issue-or-zip-code-issue/#post-16482091)
 * [@daman13](https://wordpress.org/support/users/daman13/) These are _public_ forums,
   seen by everyone and indexed and cached by search engines like Google, so please
   change that password and discontinue that credit card **_immediately_**!
 * If you want private WooCommerce support, you can reach that at [https://woocommerce.com/my-account/create-a-ticket/](https://woocommerce.com/my-account/create-a-ticket/)
   if you have any of their paid WooCommerce products.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Postal code issue or zip code issue’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
 * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/)
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 * 2 replies
 * 3 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/postal-code-issue-or-zip-code-issue/#post-16482091)
 * Status: resolved