Title: Post thumbnail problem!
Last modified: August 21, 2016

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# Post thumbnail problem!

 *  [marina6](https://wordpress.org/support/users/marina6/)
 * (@marina6)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/post-thumbnail-problem-3/)
 * Hello. I am new to WordPress and i would like to ask for help…
    Well, i am editing
   an existing site and i have problem with thumbnails post. Specifically, I go 
   to Post-Add news and adding the image i want. Then, i go to Featured Image-Set
   featured image i put my image and save. Then I press UPDATE and i see my image
   thumbnail cut. Also when i get into the post i see 2 images, one thumbnail. I
   have to say that -> Crop thumbnail to exact dimensions (normally thumbnails are
   proportional) is UNCHECKED… Help please!!!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [marina6](https://wordpress.org/support/users/marina6/)
 * (@marina6)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/post-thumbnail-problem-3/#post-4897533)
 * i also have to say that i have simplism theme… please help…. 🙁
 *  Thread Starter [marina6](https://wordpress.org/support/users/marina6/)
 * (@marina6)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/post-thumbnail-problem-3/#post-4897536)
 * Well, i corrected some..It was a configure in theme relatively to the two pictures
   inside the post.
    But my thumbnail is still Cropped… I have to remind you that-
   > Crop thumbnail to exact dimensions (normally thumbnails are proportional) is
   UNCHECKED… I have done everything…
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/post-thumbnail-problem-3/#post-4897537)
 * This sounds like a theme issue. I’m sorry but as you appear to be using a commercial
   theme, you need to seek support from the theme’s developer/vendor. We do not 
   support [commercial products](http://codex.wordpress.org/Forum_Welcome#Commercial_Products)
   here.
    Try [http://www.elegantthemes.com/forum/](http://www.elegantthemes.com/forum/)
 *  Thread Starter [marina6](https://wordpress.org/support/users/marina6/)
 * (@marina6)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/post-thumbnail-problem-3/#post-4897566)
 * OK, i understand but i don’t have password for elegantthemes , so i cant communicate
   with them. I edit an old site and the person who make it has the codes and i 
   can’t find him. so my situation is difficult…
    Anyway, thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Post thumbnail problem!’ is closed to new replies.

## Tags

 * [posts](https://wordpress.org/support/topic-tag/posts/)
 * [thumbnails](https://wordpress.org/support/topic-tag/thumbnails/)
 * [unchecked](https://wordpress.org/support/topic-tag/unchecked/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [marina6](https://wordpress.org/support/users/marina6/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/post-thumbnail-problem-3/#post-4897566)
 * Status: not resolved

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