Title: Post SMTP email error
Last modified: November 25, 2017

---

# Post SMTP email error

 *  [johnboy85](https://wordpress.org/support/users/johnboy85/)
 * (@johnboy85)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/post-smtp-email-error/)
 * I received an email with the following title,
    -  Post SMTP email error
 * Below is the information in the body of the email. I have omitted some of the
   personal information:
 * From: *******@*******.sgvps.net (I think this is a Siteground email address)
 * “You getting this message because an error detected while delivered your email.
   
   You are welcome to post a support issue. The log to paste with your support issue:
   Invalid “To” e-mail address “********@icloud.con””
 * I believe I am receiving an error because the customer entered his email incorrectly
   when making a purchase from our online store. He entered .con instead of .com
 * I’ve never had this issue before. Even when customers have entered their emails
   incorrectly in the past I would still get a copy of the “completed order” email.
   This time I did not. All I received was the Post SMTP email error. If I hadn’t
   checked my orders page I would not have known that I received an order.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [johnboy85](https://wordpress.org/support/users/johnboy85/)
 * (@johnboy85)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/post-smtp-email-error/#post-9720297)
 * Also, I am using the following:
    Wordpress 4.9 Woocommerce 3.2.5 WC Multiple 
   Email Recipients- This plugin is used so that the admin can receive a copy of
   the completed order email. Normally only the customer receives it.
 *  [yehudah](https://wordpress.org/support/users/yehudah/)
 * (@yehudah)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/post-smtp-email-error/#post-9721523)
 * Hi,
 * The message is an update I added.
 * When a message is failed to send it will fallback to the local mail system.
    
   Except notify I do not block anything and the email flow continue as regular,
   if you didn’t get a Woocommerce email I would investigate in other places it’s
   not related to Post SMTP.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Post SMTP email error’ is closed to new replies.

 * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655)
 * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/post-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/post-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/post-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/post-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/post-smtp/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [yehudah](https://wordpress.org/support/users/yehudah/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/post-smtp-email-error/#post-9721523)
 * Status: not resolved