Title: Post preview ERR_CONTENT_DECODING_FAILED with Jetpack enabled
Last modified: August 20, 2021

---

# Post preview ERR_CONTENT_DECODING_FAILED with Jetpack enabled

 *  Resolved [accented](https://wordpress.org/support/users/accented/)
 * (@accented)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/post-preview-err_content_decoding_failed-with-jetpack-enabled/)
 * Hi,
 * I’ve been troubleshooting a wordpress site I am the admin for. For the past few
   weeks users are presented with a blank white screen when doing a post preview.
   I’ve disabled all plugins and the problem disappears. So I enabled 1 plugin at
   a time and the issue returned when Jetpack was enabled.
 * I also noticed that it happens when the posts contains a media gallery (images)
 * The error I noticed was ERR_CONTENT_DECODING_FAILED
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [deathlynotes](https://wordpress.org/support/users/deathlynotes/)
 * (@deathlynotes)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/post-preview-err_content_decoding_failed-with-jetpack-enabled/#post-14796930)
 * Hello [@accented](https://wordpress.org/support/users/accented/)
 * Since your case requires more security access, could you contact us via this 
   [contact form](https://jetpack.com/contact-support/?rel=support&hpi=1), please?
 * Please include a link to this thread in your message.
 * Let me know if you have any questions.
 * My best regards,
 * Michelle C.
 *  Anonymous User 18700194
 * (@anonymized-18700194)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/post-preview-err_content_decoding_failed-with-jetpack-enabled/#post-14796932)
 * Hi [@accented](https://wordpress.org/support/users/accented/) –
 * Could you post your site URL here, so I can have a look?
 * If you want it to remain private, you can also contact us via this [contact form](https://jetpack.com/contact-support/?rel=support&hpi=1).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Post preview ERR_CONTENT_DECODING_FAILED with Jetpack enabled’ is closed
to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: Anonymous User 18700194
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/post-preview-err_content_decoding_failed-with-jetpack-enabled/#post-14796932)
 * Status: resolved