Support » Plugin: Simple Custom Post Order » Post order no more

  • Resolved nlarenas

    (@nlarenas)


    After the last 5 updates I would say, post order is almost impossible, I cant move the latest post to first position.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support mplusb

    (@mplusb)

    Hello @nlarenas,

    Thank you for reaching out to us!
    It might be an incompatibility with something.

    Can you please install this plugin: https://wordpress.org/plugins/health-check/
    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user.

    Go to its troubleshoot mode and only activate Simple Custom Post Order and see if it works correctly with a default WordPress theme (Twenty Nineteen for example) and no other plugins.
    Please let me know how it goes!

    Thank you,
    Mihaela

    nlarenas

    (@nlarenas)

    Not working either after using healt check. It used to work fine.

    Plugin Support mplusb

    (@mplusb)

    Hello @nlarenas,

    Thank you for letting me know.
    Can you please let me know what versions of WordPress and PHP do you have installed?

    Also can you please check your browser’s console? When you try to move those new posts do you see any errors? If yes, could you please send me a screenshot with it/them?
    Please rest assured we will get to the bottom of this.

    Warmly,
    Mihaela

    nlarenas

    (@nlarenas)

    Thank you Mihaela,

    WordPress version: 5.3.2
    PHP: 7.2

    Image error: https://www.nlarenas.com/wp-content/uploads/AnotaciĆ³n-2020-01-28-114554.jpg

    Plugin Support mplusb

    (@mplusb)

    Thank you @nlarenas!!
    Can you please deactivate all of your plugins except SCPO and see if those errors are still there or if they are gone?

    Thank you,
    Mihaela

    I disabled all my plugins, errors are gone, but still no post order possible.

    Any other idea?

    Plugin Support mplusb

    (@mplusb)

    Hello @nlarenas,

    We sincerely apologize for the inconvenience.
    We have opened a ticket regarding this and our developers will investigate this further and address in our next update.
    You can follow the progress here: https://github.com/ColorlibHQ/simple-custom-post-order/issues/64

    Thank you for bearing with us!

    Warmly,
    Mihaela

    Plugin Support mplusb

    (@mplusb)

    Hello @nlarenas,

    Just released an update addressing this issue.
    Please update and let me know if it fixes it.

    Thank you <3

    Lots of love,
    Mihaela

    Seems to be working now.

    Thank you!

    Plugin Support mplusb

    (@mplusb)

    Happy to hear that!

Viewing 10 replies - 1 through 10 (of 10 total)
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