• Resolved dmwc

    (@dmwc)


    Hello,

    I have a problem with the combination:

    Your plugin: 2.5.6
    Polylang free version: 3.2.5
    Custom Post Type UI 1.12.1

    The order in the post list is not saved, when I reload the list several times, some items “jump” around and I can’t see any pattern. Here’s a video: https://share.cleanshot.com/B8Je25

    The problem only affects the main language, not the translated language. Also the theme I used has an own custom post type, that is also not affected.

    All other plugins were off in trouble-shooting mode.

    Do you know similar problems?

    Thanks!
    Dirk

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support beatrice12

    (@beatrice12)

    Hello @dmwc,

    Thanks for reaching out to us!

    I tested this on my end and everything works properly. I cannot reproduce the issue.
    Can you please try without any other plugins and with a default WP theme?

    Warmly,
    Beatrice.

    Thread Starter dmwc

    (@dmwc)

    Hi Beatrice,

    thanks for answering so fast! I meanwhile found out, that this only happens if one language is chosen. If I switch to all languages and then sort, the order stays. When I then choose one language and reload several times, the error is gone. I tested with WP 2022. No I cannot replicate the issue by myself: if I switch to one language for testing, change the order and then reload several times, the error is not shown anymore. Seems like sorting with “all languages on” solved the issue. I know it sound strange 😀

    Maybe you can reproduce the error by sorting only one language …

    Thanks
    Dirk

    Plugin Support beatrice12

    (@beatrice12)

    Hi Dirk,

    I tried again with no luck of reproducing the issue. Can you please send us a video? It would be very helpful. Please send the video through our contact form here.

    Warmly,
    Beatrice.

    Thread Starter dmwc

    (@dmwc)

    Hi!

    I cannot send a new video, because

    I cannot replicate the issue by myself: if I switch to one language for testing, change the order and then reload several times, the error is not shown anymore.

    But I did a video linked above: https://share.cleanshot.com/B8Je25

    Hope this helps, otherwise we can close the ticket and I get in touch when the error comes again, with more detailed info then!

    Plugin Support beatrice12

    (@beatrice12)

    Hi @dmwc,

    I will close the ticket for now and if you encounter the error again please let us know!

    All the best,
    Beatrice.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Post order changes with Custom Post Type’ is closed to new replies.