Post notification doesn’t seem to work

  • Resolved hansbl

    (@hansbl)


    1 year, 4 months ago

    Hi,

    I have created a post notification, it is shown in the campaign list.
    I understand from the documentation that, when a new post is created, emails will automtically be sent to the subscribers. The post notification should appear on the report page.
    Neither emails are sent nor the post notification appears on the report page.
    I must be doing something wrong, but I don’t know what.
    Broadcasts are being sent flawlessly.

    Thanks in advance for your reaction.

    With kind regards,
    Hans

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    1 year, 4 months ago

    Hi @hansbl ,

    Thank you for reaching out! Hope you’re doing well.

    Initially, we would request you to check if a Post notification campaign is created? (Email Subscribers > Campaign).

    If yes, then we suggest you to confirm that campaign is enabled(status).

    Also, there are chances that the post doesn’t have the required categories selected while publishing it. In that case, we would suggest you to publish the post with the required category and set the campaign.

    Also, please check if you are receiving the test email or not.

    Please try again with the above advice and let us know how it works for you.

    Note: If this is a duplicate or republishing of a previously published blog, please let us know.

    Thank you!
    Stay safe & healthy.

    Thread Starter hansbl

    (@hansbl)

    1 year, 4 months ago

    Hi,

    Thanks for your reaction.

    Initially, we would request you to check if a Post notification campaign is created? (Email Subscribers > Campaign).
    Yes.

    If yes, then we suggest you to confirm that campaign is enabled(status).
    Yes.

    Also, there are chances that the post doesn’t have the required categories selected while publishing it. In that case, we would suggest you to publish the post with the required category and set the campaign.
    Post -> No category
    Notification -> No category

    Also, please check if you are receiving the test email or not.
    Test email works.

    Please try again with the above advice and let us know how it works for you.
    Again, it doesn’t work.

    Note: If this is a duplicate or republishing of a previously published blog, please let us know.
    Yes, this is a duplicate of a previously published blog.

    Thanks in advance for your reaction.

    Regards,
    Hans

    Thread Starter hansbl

    (@hansbl)

    1 year, 4 months ago

    Hi,

    Not duplicating the blog and making a new one did the trick.
    Thanks for your support.

    Regards,
    Hans

Viewing 3 replies - 1 through 3 (of 3 total)
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