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Post My Email not working

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Richard Archambault

    @richardmtl

    Happiness Engineer

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

    If you contact us through our form, please make sure to include a link to this thread in your message.

    Hello,

    The blog is: http://www.mariorandholm.com/rtu/

    The issue is that when i send the email to the jetpack the picture is showing in the post with an strange shape

    Later I enter to modidy the pic clicking the edit bottom and i resize it to 100% which makes it apprears in the post

    Later click publish and the picture loads –after editing the size to 100%

    Plugin Contributor Richard Archambault

    @richardmtl

    Happiness Engineer

    I’m sorry, but didn’t we already discuss a similar issue in the past? Your site is familiar to me. Do you have a ticket number (or more than 1) to share with me so I can review past issues?

    Next, you say “The issue is that when i send the email to the jetpack the picture is showing in the post with an strange shape”. Can you describe what kind of shape it has?

    Hello,

    I dont have any ticket number — Could i send you screenshots? or share my screen it will be much easy to understand.

    I will tell you step by step. Remeber Text works fine, categories and tags as well.

    1. I send an email to the email address provided by JetPack
    2. I go to the post and where the image should be appears blank.
    3. then i got to the edit post link
    4. the image is in the post but with strange resolution

    To fix it
    5. I click the link on the pictures “Edit”
    6. The editor pop up and the picture automatically resizes
    7. close save and close editor
    8. re-publish the post
    9. the pictures show in the post

    If you want we can talk over skype of teamviewer to share the screem

    Thanks

    Plugin Contributor Richard Archambault

    @richardmtl

    Happiness Engineer

    Again, I remember discussing this with you in the past, and if I recall correctly, we had come up with a workaround? It was something caused by your theme, I think. Can you contact me again at http://jetpack.me/contact-support/ ? Make sure to include a link to this thread. I should be able to find our previous conversation that way. Thanks!

    Hello,

    The issue was with KAT — but did not find a solution. I dont remember other instance.

    http://wordpress.org/support/topic/pictures-not-loading-1?replies=6

    I have replied to the support link.

    Mario

    Hello Richard,

    Did you get my last email?

    Regards,

    Mario

    Plugin Contributor Richard Archambault

    @richardmtl

    Happiness Engineer

    Hi! Yup, looking at it right now, I’ll keep you posted!

    I uninstall the lockdown.

    Please tell me if it works now.

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
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