Title: Post excerpt problem Last modified: February 15, 2020 --- # Post excerpt problem * Resolved [WP Cake](https://wordpress.org/support/users/wpcake/) * (@wpcake) * [6 years, 4 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/) * I have a strange issue where only my latest post is showing the excerpt: [https://wpcake.com/test-page/](https://wpcake.com/test-page/) * I have been through all the options but cannot figure this one out. I have used this plugin on other websites and never had this issue. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpost-excerpt-problem-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/post-excerpt-problem-2/page/2/?output_format=md) [→](https://wordpress.org/support/topic/post-excerpt-problem-2/page/2/?output_format=md) * Plugin Author [Leap13](https://wordpress.org/support/users/leap13/) * (@leap13) * [6 years, 4 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/#post-12441895) * Hi [@wpcake](https://wordpress.org/support/users/wpcake/) * Hope you’re having a great day 🙂 * First of all, we’re so sorry for any inconvenience you had and we will do our best to get this resolved for you ASAP. * Well, could you please provide a screenshot from widget settings -> Content tab- > Post Options, so I can check further from my end ? * Regards * Thread Starter [WP Cake](https://wordpress.org/support/users/wpcake/) * (@wpcake) * [6 years, 4 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/#post-12441917) * Thanks. Here you go: * [https://paste.pics/45fae8ae990ddf0fb75a992fea40ef28](https://paste.pics/45fae8ae990ddf0fb75a992fea40ef28) * Plugin Author [Leap13](https://wordpress.org/support/users/leap13/) * (@leap13) * [6 years, 3 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/#post-12442315) * Looks weird. Everything seems to be fine. May I ask if you have any different customizations for these posts ? or for the latest post ? This would greatly help us to figure out what is actually happening there. * Regards * Thread Starter [WP Cake](https://wordpress.org/support/users/wpcake/) * (@wpcake) * [6 years, 3 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/#post-12442571) * Nothing has been customized differently for the posts. The only difference I can think of is that the posts without excerpts are old posts. But I can’t see why that would cause the issue. * Plugin Author [Leap13](https://wordpress.org/support/users/leap13/) * (@leap13) * [6 years, 3 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/#post-12449506) * Hi [@wpcake](https://wordpress.org/support/users/wpcake/) * Actually, we have made a couple of changes into our Premium Blog widget, but I believe these changes has nothing to do with the issues you’re having. * So, it would be greatly helpful if you could check again with all the plugins deactivated except Elementor and Premium Add-ons so we can make sure that the issue is not coming from a conflict with another plugin ? * Regards * Thread Starter [WP Cake](https://wordpress.org/support/users/wpcake/) * (@wpcake) * [6 years, 3 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/#post-12449708) * Hello, * I have deactivated all plugins except Elementor and Premium Add-ons but this has not fixed the issue. * Plugin Author [Leap13](https://wordpress.org/support/users/leap13/) * (@leap13) * [6 years, 3 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/#post-12455791) * Hi [@wpcake](https://wordpress.org/support/users/wpcake/) * We just have released a new version of the plugin, so could you please update your version and let me know if the issue is resolved ? * Regards * Thread Starter [WP Cake](https://wordpress.org/support/users/wpcake/) * (@wpcake) * [6 years, 3 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/#post-12455856) * Hello, * I have updated the plugin. Sadly this has not fixed the issue. * Plugin Author [Leap13](https://wordpress.org/support/users/leap13/) * (@leap13) * [6 years, 3 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/#post-12464025) * Hi [@wpcake](https://wordpress.org/support/users/wpcake/) * So sorry to hear that. * Well, I would be so glad to check things from your end, so could you please export posts on your site. This would greatly help us to figure out what is actually happening there ? * Here’s a [screenshot](https://cl.ly/c32c739ce4d3) for more clarification about posts export. * Regards * Thread Starter [WP Cake](https://wordpress.org/support/users/wpcake/) * (@wpcake) * [6 years, 3 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/#post-12465002) * Hello, where would you like the xml export sent to? * However I doubt the posts are the problem. I am using the same posts on the default theme template without elementor and the posts are displaying as they should: [https://wpcake.com/blog/](https://wpcake.com/blog/) * The issue only happens when I use the premium add-on plugin: [https://wpcake.com/test-page/](https://wpcake.com/test-page/) * Plugin Author [Leap13](https://wordpress.org/support/users/leap13/) * (@leap13) * [6 years, 3 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/#post-12469730) * Hi [@wpcake](https://wordpress.org/support/users/wpcake/) * Please send the .xml file to “support@leap13.com” – I believe that the issue is indeed related to the plugin, but we couldn’t reproduce the issue on our end, so checking things from your end would greatly help to figure out what is actually happening there. * Regards * Thread Starter [WP Cake](https://wordpress.org/support/users/wpcake/) * (@wpcake) * [6 years, 3 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/#post-12470641) * OK thank-you – I have sent the xml * Plugin Author [Leap13](https://wordpress.org/support/users/leap13/) * (@leap13) * [6 years, 3 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/#post-12473036) * Hi [@wpcake](https://wordpress.org/support/users/wpcake/) * Our devs team was able to reproduce the issue after importing the XML file and they’re currently working on that 🙂 * Regards * Plugin Author [Leap13](https://wordpress.org/support/users/leap13/) * (@leap13) * [6 years, 3 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/#post-12473190) * [@wpcake](https://wordpress.org/support/users/wpcake/) Well, this was actually due to an empty spaces left in post Custom Excerpt input field. Here’s a [**screenshot**](https://cl.ly/7b284a2505a8) for more clarification. * So, could you please remove those from your end and let me know if the issue still persists. * On the other hand, a couple of changes were made into the plugin file to prevent such case. * Regards * Thread Starter [WP Cake](https://wordpress.org/support/users/wpcake/) * (@wpcake) * [6 years, 3 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/#post-12473719) * Wow I would never have got to the bottom of that one! * Thanks very much for your help – really appreciated. Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/post-excerpt-problem-2/page/2/?output_format=md) [→](https://wordpress.org/support/topic/post-excerpt-problem-2/page/2/?output_format=md) The topic ‘Post excerpt problem’ is closed to new replies. * ![](https://ps.w.org/premium-addons-for-elementor/assets/icon-128x128.gif?rev =3495451) * [Premium Addons for Elementor - Powerful Elementor Templates & Widgets](https://wordpress.org/plugins/premium-addons-for-elementor/) * [Frequently Asked Questions](https://wordpress.org/plugins/premium-addons-for-elementor/#faq) * [Support Threads](https://wordpress.org/support/plugin/premium-addons-for-elementor/) * [Active Topics](https://wordpress.org/support/plugin/premium-addons-for-elementor/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/premium-addons-for-elementor/unresolved/) * [Reviews](https://wordpress.org/support/plugin/premium-addons-for-elementor/reviews/) * 18 replies * 3 participants * Last reply from: [Leap13](https://wordpress.org/support/users/leap13/) * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/post-excerpt-problem-2/page/2/#post-12474502) * Status: resolved