Support » Fixing WordPress » Post Editor and Page Editor Not Functioning

  • simplestartup

    (@simplestartup)


    Hi WP Support Team,
    Thanks for the help in advance!

    I’m not sure what is going on but earlier this week, our WordPress website, simplestartup.com, was working (I know this because I started a draft post and was able to preview and save it) and now if I go to edit a page or post the visual editor shows up blank.

    A few time I’ve toggled back and forth between the visual and the text editor the visual editor will eventually fill in, but it has limited functionality and changes can’t be saved.

    I have tried numerous things to resolve this issue including the following and so far nothing has worked:
    Clearing caches
    Hard reloads
    Deactivating and reactivating all plugins
    Deactivating and reactivating the visual editor on my profile
    Waiting a few hours and coming back to the site
    Deactivating SEO related plugins to see if the visual editor began to function
    Seeing if an incognito window resolves the issue
    Testing on Firefox and Microsoft Edge
    Downgrading to the 5.5.3

    None of these troubleshooting items have helped. I have the most up to date version of WP installed, none of my plugins need updating so I can’t think of anything else to try.

    Please let me know if you have additional ideas for troubleshooting so I can get back to posting and making new pages as needed.

    Thanks,
    Rachael

    The page I need help with: [log in to see the link]

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