• Resolved BethEm

    (@bethem)


    Hello everybody!

    I have a problem with this plugin. Some posts/post pages/archive pages are not displayed when plugin is active – for example HERE. (probably 500 error, some image problem). Could you help me to fix this OR how could I deactivate plugin for ‘NEWS’ child pages? I want to use plugin, because it’s awesome, but need to posts be working…

    Thank you for any idea:)

    https://wordpress.org/plugins/ultimate-social-media-icons/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author socialdude

    (@socialdude)

    Thanks Beth. Not sure if I understand – you mean our plugin stops some of your sites from displaying? That sounds very unusual. Are you sure it’s not another plugin you activated? If you’re sure it’s hours, I think it’s best if you give us temporary access to check it out. Would you be fine with that? If yes, please email your details to support at ultimatelysocial dot com. Thank you! John

    Hi John,

    Yes, we imported some old posts to the new website (which is using your plugin) and some post pages stopped working. I also tried to reinstall it but didn’t work neither… I am sure it is your plugin, our engineer find something in php which is causing problems (something about images, I am not exactly sure) but I don’t know how to fix it..it is happening only for some posts… Unfortunately I am not allowed to give you access… But thank you anyway, your plugin is amazing, just not for our website:D

    Plugin Author socialdude

    (@socialdude)

    Ok, thanks Beth for your nice words! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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