Post carousel not working properly

  • Resolved amcmonteiro

    (@amcmonteiro)


    3 years, 3 months ago

    Hello!

    Since version 5.6 of wordpress that when I edit a page with “post carousel” (or when I try to insert the post carousel) the page does not display the options sidebar located on the right side.
    When I create a new page the sidebar is ok. When I insert a post carousel, the sidebar automatically disappears.

    Has anyone experienced this problem?

    Another problem: since I updated the plugin “Ultimate Addons for Gutenberg” to version 1.20.0 (I think the previous one was 1.19.0), then the posts are cut and part of the excerpt and the read more button are cut (disappears). I think the “cut line” is decided based on the bottom of the image that have more height.

    Is anyone experiencing this problem?

    Could you help please?

    Thank you.

    Best regards,
    Ana

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    3 years, 2 months ago

    Hello @amcmonteiro ,

    I’m so sorry for the inconvenience caused to you.

    Regarding your other query i.e. sidebar automatically disappears – It seems that when you zoom-out the browser screen to 90%, it will resolve your issue.

    Could you please check this screencast

    Regarding your 2nd query i.e. posts are cut and part of the excerpt and the read more button are cut (disappears).

    We’re able to replicate the same at our end and we’ve fixed it too. We are soon going to release an update regarding it.

    I hope you understand. Let me know if you need any things else.

    Your patience is highly appreciated.

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    3 years, 2 months ago

    Hello @amcmonteiro ,

    I’d like to let you know, we have already fixed this issue in our 1.20.1 version, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thank you!

    Thread Starter amcmonteiro

    (@amcmonteiro)

    3 years, 2 months ago

    Hello,

    thank you very much for the quick response, now it is not cutting the post, it is showing the whole excerpt. Nevertheless, every time a new post is shown, it is not adjusting the height of all posts correctly: it is every time increasing the height, instead of increasing/decreasing if all the posts have greater/shorter height.
    Can you reproduce this problem?

    Thank you.

    Best regards,
    Ana Monteiro

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    3 years, 2 months ago

    Hello @amcmonteiro ,

    Could you please open a ticket with us from here by sharing more details of your site, so that we can have a closer look?

    Looking forward to hearing from you.

Viewing 4 replies - 1 through 4 (of 4 total)
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