[NSFW] Post Carousel Image shows in draft but does not publish

  • Resolved amygatto

    (@amygatto)


    3 years, 11 months ago

    I like the post carousel, but the featured image for the feature does not publish to live site. I see the image in “edit” mode, but when I publish it does not display on page, I only get a grey box.

    I’d like to continue to use this feature, but don’t know how to fix this.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    3 years, 11 months ago

    Hello @amygatto,

    We’re sorry for the inconvenience caused to you.

    I just looked into the issue and found it a little strange! It is hard to understand the issue without being able to look into that.

    Could you please open a ticket with us from here, so that we can have a closer look?

    Looking forward to resolving your issue.

    Regards,
    Sweta

    Thread Starter amygatto

    (@amygatto)

    3 years, 11 months ago

    Hi Sweta,
    Just confirming that I opened a ticket and am waiting for feedback on how the issue can be resolved.
    Thanks Amy

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    3 years, 11 months ago

    Hello @amygatto,

    This is just to let you know, that ticket has been assigned to one of our concerned team members. They’ll get back to you soon.

    Your patience and co-operation are highly appreciated.

    Regards,
    Sweta

Viewing 3 replies - 1 through 3 (of 3 total)
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