Title: Post button not active
Last modified: February 4, 2026

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# Post button not active

 *  [ancaancuta](https://wordpress.org/support/users/ancaancuta/)
 * (@ancaancuta)
 * [2 months, 2 weeks ago](https://wordpress.org/support/topic/post-button-not-active-2/)
 * I have done everything and setup Mailpoet correctly. After designing email my“
   send” button not clickable. Please advise.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * (@bruberries)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/post-button-not-active-2/#post-18815024)
 * Hi [@ancaancuta](https://wordpress.org/support/users/ancaancuta/),
 * Did you set the plugin to send the emails with your own sending service or do
   you have a subscription with us?
 * If you do have a subscription with MailPoet, can you confirm it has been approved
   by our team?
 * Please share your website’s domain with us and we can check if you have an account
   with us and what it’s current status.
 *  Thread Starter [ancaancuta](https://wordpress.org/support/users/ancaancuta/)
 * (@ancaancuta)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/post-button-not-active-2/#post-18815075)
 * Hi [@bruberries](https://wordpress.org/support/users/bruberries/),
 * I don’t have a subscription. I’m using Mailgun, and in the MailPoet module settings,
   under the ‘Send With’ tab, I selected ‘Other’ and configured the details. I tested
   it, and everything works fine on that part. However, when I try to create the
   template and send the newsletter, the ‘Send’ button does not appear.
 * Can ypu help me?
 * Thank you!
 * Have a nice day!
 *  Plugin Support [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * (@kellymetal)
 * [3 weeks, 2 days ago](https://wordpress.org/support/topic/post-button-not-active-2/#post-18864487)
 * Hi there [@ancaancuta](https://wordpress.org/support/users/ancaancuta/),
 * I just wanted to check in here to see if you were still having issues with sending.
   If you are still running into the same issue, please share a full-page screenshot
   of what you are seeing on the final step of the process when the Send button 
   is not appearing.
 * Also, please copy and paste the information from MailPoet > Help > System Info,
   and send that over as well so we can take a look. **Please be sure to remove 
   any sensitive information like your email address before pasting the System Info
   here.**
 * Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
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 * 3 replies
 * 3 participants
 * Last reply from: [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * Last activity: [3 weeks, 2 days ago](https://wordpress.org/support/topic/post-button-not-active-2/#post-18864487)
 * Status: not resolved