Title: Possible WP-Hide problem?
Last modified: January 21, 2020

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# Possible WP-Hide problem?

 *  Resolved [thefrizelles](https://wordpress.org/support/users/thefrizelles/)
 * (@thefrizelles)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/possible-wp-hide-problem/)
 * Hi,
 * UpdraftPlus backups keep failing and I have a guess as to why. I’ve saved the
   log here: [https://pastebin.com/BgevTbM1](https://pastebin.com/BgevTbM1)
 * It doesn’t seem to have worked since I made changes using the plugin WP Hide (
   [https://www.wp-hide.com/](https://www.wp-hide.com/)), and I know this because
   I made a backup immediately before making those changes. Having made those changes
   I want to make another backup before I go and edit something else that could 
   potentially break the site but now can’t successfully complete one.
 * My guess is that the URL and access changes I have applied using WP Hide are 
   preventing UpdraftPlus from accessing the areas it wants to backup.
 * However, I am far from on an expert on such things and wanted to run it by you
   the developers in case you were to look at the log and identify the issue as 
   being something else.
 * I would greatly appreciate any insight as to how I might resolve this, without
   deactivating WP Hide if possible, so that I may continue making backups.
 * Much appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/possible-wp-hide-problem/#post-12352336)
 * Hi,
 * The log shows “0034.129 (0) Binary zip: error (code: 9 – look it up in the Diagnostics
   section of the zip manual at [http://infozip.sourceforge.net/FAQ.html#error-codes](http://infozip.sourceforge.net/FAQ.html#error-codes)
   for interpretation… and also check that your hosting account quota is not full)”
 * It appears that your disk space is already full. Please try to clear up some 
   space and run a new backup process.
 * Thanks,
    Bryle
 *  Thread Starter [thefrizelles](https://wordpress.org/support/users/thefrizelles/)
 * (@thefrizelles)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/possible-wp-hide-problem/#post-12354788)
 * Hi,
 * I’m a little confused by your reply. The code you seem to be alluding to says
   that it can’t find the zip file, but nothing about space. I can also confirm 
   that I am presently using a whole 4% of my permitted disk usage…
 * Any other suggestions?
 * Thanks
 *  Thread Starter [thefrizelles](https://wordpress.org/support/users/thefrizelles/)
 * (@thefrizelles)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/possible-wp-hide-problem/#post-12355787)
 * I have tried the backup again today and it has worked so I’m not clear on what
   happened before but this can be considered solved for now I guess 😅

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Possible WP-Hide problem?’ is closed to new replies.

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## Tags

 * [backup failure](https://wordpress.org/support/topic-tag/backup-failure/)
 * [updraft plus](https://wordpress.org/support/topic-tag/updraft-plus/)

 * 3 replies
 * 2 participants
 * Last reply from: [thefrizelles](https://wordpress.org/support/users/thefrizelles/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/possible-wp-hide-problem/#post-12355787)
 * Status: resolved