That typically means there is some sort of a failure happening calling a WP function. Can you enable debug mode in WordPress and see if you get more details on the failed screen?
Does it matter what line I put define( ‘WP_DEBUG’, true ); in the config file?
Enabled debug mode, still just get a -1 on empty page =(
Can you check the PHP error logs on your server to see if anything is coming up there?
Do you have any caching / CDN services running in WordPress or on the server directly? If so, can you disable those and then clear all cache temporarily to see if the problem goes away?
For example, I see this a lot with people running on WPEngine.
it doesn’t make any sense because I tested your plugin before the site went live, when the URL was the wpengine subdomain. Now that it’s on the live domain, it’s not working. I don’t see anything with the word paypal in the error log. Cache appears to be disabled in the wpengine settings but I’m not advanced with this stuff so I don’t know.
I’m going to have to disable the plugin since the site is live until I get this sorted.
Ok, so you are using WPEngine. I’ve seen this with numerous people.
They actually provide a piece of documentation on how to get eCommerce sites working on WPEngine, which basically boils down to contacting them and having them help you with it.
Each person that reported this came back and said that WPEngine helped them fix the problem.
k, thank you.. I’m firing up the live chat with them now.. I will report back their findings in case anyone else has this trouble.
Ok, it’s working! Here’s exactly what the guy said (for anyone else that comes across this issue)
I needed to add a cache exclusion for the paypal cookies wc-api and pp_action. There are pages that need to be excluded for Woocommerce to work. Since you’e using paypal, there are cookies that needed to be excluded as well. Thankfully they were in the URL you provided.
Topic marked as resolved.
Glad to hear you got it worked out! Thanks for updating with details.
